Get an overview of this hotelFamily-friendly Gramado hotel in Planalto, walk to Mini Mundo

Popular property highlights

Breakfast included
Free WiFi
Indoor pool
Outdoor pool
Business center

Location

This family-friendly Gramado hotel is located on a lake, within a 10-minute walk of Etnias Square and Mini Mundo. Black Lake Park is 1 mi (1.7 km) away.

Hotel Features

4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 268 rooms offer free WiFi, 24-hour room service, and plasma TVs with cable channels. Other amenities available to guests include refrigerators, minibars, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Wish Serrano BY GJP features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 11119 square feet (1033 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, a children's pool, and a spa tub. Onsite parking is available (surcharge).

Wish Serrano BY GJP has designated areas for smoking.

  • Bar/lounge 
  • Children's club 
  • Indoor pool 
  • Poolside bar 
  • Business center 
  • Dry cleaning/laundry service 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Conference space size (meters) - 1033 
  • Number of meeting rooms - 6 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Designated smoking areas 
  • Shopping on site 
  • Outdoor tennis court 
  • Total number of rooms - 268 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 3 
  • Tennis on site 
  • Fireplace in lobby 
  • Barbecue grill(s) 
  • Full-service spa 
  • Free breakfast 
  • Conference space 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Year Built 1976 
  • Coffee shop or café 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 4 
  • Conference space size (feet) - 11119 
  • Laundry facilities 
  • Spa tub 
  • 24-hour fitness facilities 
  • Arcade/game room 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Ceiling fan 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Room service (24 hours) 
  • Plasma TV 
  • Desk 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

Frontera Sur - This steakhouse specializes in barbecue and serves lunch and dinner.

Spazio Due - This restaurant specializes in fondue and serves dinner only.

Forneria di Como - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Rafting nearby 
  • Ecotours nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Hiking/biking trails on site 
  • Volleyball on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

  • Sauna in spa 
  • Body treatments 
  • Facial treatments 
  • Thalassotherapy treatments 
  • Ayurvedic treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Only service animals are allowed
Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: BRL 2.14 per accommodation, per night
  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Breakfast
  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Self parking
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: BRL 25,00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Serrano Convenções
  • Serrano Convenções Gramado
  • Serrano Resort
  • Serrano Resort Convenções
  • Serrano Resort Convenções Gramado
  • Wish Serrano Resort Gramado, Brazil
  • Serrano Hotel Gramado
  • Wish Serrano Convention
  • Wish Serrano Convention Gramado
  • Wish Serrano Resort Convention

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.


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