Ratings based on 1,131 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from rancho Mirage

Great property - easy access

Posted Sep 17, 2017
Arrived late but great experience. I'd recommend.
Comment from Hotel Management
Sep 17, 2017 by Chris, Hotel Management
Thanks Bob!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Great hotel! A pleasant surprise and great stay and comfort.
Comment from Hotel Management
Aug 18, 2017 by Chris, Hotel Management
Thank you! Glad you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Emily

Posted Aug 17, 2017
Pros: Emily and cleanliness
Cons: Making sure everything is functioning in the room
Location: Malls and restaurants are plentiful
My family decided to take a weekend break and decided to stay at Aloft. The room was very comfortable but our neighbors were not being neighborly and making plenty noise, we spoke with Emily, she asked if we wanted to move and that she would accommodate us. We decided to move and had the best night sleep. Emily was awesome, I even saw Emily help a guest with her dog while checking in. Emily gave us the best guest service we have ever had. The only concern we had was when we moved the bathroom sink had a leak and the A/C did not cool the room as it should.
Comment from Hotel Management
Aug 22, 2017 by Chris McGraw, Hotel Management
I'm so glad we were able to accommodate the room situation for you and we appreciate the positive feedback of our hard working staff!
5 out of 5
by A verified traveler

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Aug 10, 2017
Thank you for the five stars!
5 out of 5
by Shannon

Posted Jun 19, 2017 on Hotels
It was great. It was quiet and relaxing and thats what my goal was for the weekend.
Comment from Hotel Management
Aug 8, 2017
I'm so glad that we were able to provide the weekend you wanted Shannon.
5 out of 5
by Marc

Posted Jun 19, 2017 on Hotels
Great atmosphere
Comment from Hotel Management
Aug 8, 2017
Thank you!
4 out of 5
by A verified traveler

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Aug 10, 2017
Thanks!
5 out of 5
by John

Clean and well located

Posted Jun 15, 2017 on Hotels
Went to Legacy West new restaurants. great location.
Comment from Hotel Management
Aug 8, 2017
Thanks for your response!
5 out of 5
by Bill

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Aug 10, 2017
Thank you!
5 out of 5
by Joe

This traveler left a rating score only Posted Jun 10, 2017 on Hotels