Ratings based on 1,160 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Nov 12, 2017
Cons: for vegetarians, the choice of breakfast is very limited. The shuttle service should be extended to weekends too.
Hotel stay was good. It's in a nice place, near by to the office and the market places. Have free shuttle service within 5 miles radius, except the week days. This is very good.
Comment from Hotel Management
Nov 14, 2017 by Chris, Hotel Management
Thanks so much for your feedback! We are in the process of re-inventing our re-fuel area to include more healthy options and of course more options for vegetarians! I'm glad you enjoyed our shuttle services to. Thanks for choosing to stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Dallas

Posted Oct 28, 2017
This hotel is exceptional. I will recommend this place to anyone. The only disappointment was the coffee in the lobby. The room and the bed however was fantastic.
Comment from Hotel Management
Oct 30, 2017 by Chris, Hotel Management
Hi Dave, Thanks so much for your feedback. I'm sorry you did not like the complimentary coffee, but you should try our new espresso machine next time you visit! Again, thanks for the feedback and glad you enjoyed your stay with us. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for traveling with your pets!

Posted Oct 24, 2017
Pros: Friendly staff, contemporary/ modern style.
Location: Convenient and quiet, Legacy West is such a nice shopping area.
I needed to find a hotel that would allow dogs and this was perfect for me and my pup! Perfect area, just located right between Frisco and Plano, right by Legacy West, great shopping area! Its quiet and the staff is friendly! I love the modern and contemporary style of the hotel, I will definitely come back if I visit the Frisco and Plano area again!!
Comment from Hotel Management
Oct 30, 2017 by Chris, Hotel Management
Thanks so much Tiffany!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Ultra Modern, Clean, Classy Accomodations

Posted Oct 17, 2017
Pros: Modern decor and cleanliness.
Cons: Pillow variety
My family and I stayed for one night after attending a funeral in Plano. We were pleasantly surprised by the super modern, yet classy appearance of the hotel. We typically stay at Holiday Inn Express or similar hotels, so our stay here was beyond what we're accustomed to. The staff are super friendly. We had interactions with the front desk and bar associates and they were genuinely friendly and helpful. The room was very clean and modern as well. All around a very pleasant experience. My only gripe is the about the pillows. They were way to soft and mushy. Needed more variety in thickness and firmness for our varying tastes. But that was a small gripe. Aloft is an awesome hotel and if we're ever in Plano again, we'll definitely be staying there.
Comment from Hotel Management
Oct 17, 2017 by Chris , Hotel Management
Hey Lisa, Glad you and your family decided to give us a try and loved it. Thank you so much for your visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a upscale ares

Posted Oct 10, 2017
Pros: Everything, except the breakfast.
Cons: Have complimentary breakfast
Location: Awesome. See above
My family was there for a weeding. I booked 5 rooms and they were awesome. I love the area the hotel is in, cause you can shop all day and a nice scenery. I will recommend this hotel.
Comment from Hotel Management
Oct 11, 2017 by Chris GSM, Hotel Management
Awww, Thanks Niecy! I'm glad you and your family enjoyed your stay with us!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New york

Nice hotel close to shopping and good restaurants

Posted Oct 3, 2017
The staff was very friendly and accommodating. We enjoyed ourselves and would definitely go back.
Comment from Hotel Management
Oct 6, 2017 by Chris, Hotel Management
Thanks so much Tiffany! Glad you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shreveport, La

Great stay!!

Posted Sep 29, 2017
We enjoyed the design and layout of the entire hotel! Very comfortable and relaxing atmosphere!
Comment from Hotel Management
Oct 2, 2017 by Chris, Hotel Management
Hey Kerric! Thanks so much! Glad you enjoyed our savvy hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from rancho Mirage

Great property - easy access

Posted Sep 17, 2017
Arrived late but great experience. I'd recommend.
Comment from Hotel Management
Sep 17, 2017 by Chris, Hotel Management
Thanks Bob!
5 out of 5
by William

Posted Aug 24, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017
We strive to provide 5 star customer service. Thanks WIlliam!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017 on Orbitz
Everything was great. Nice hotel. Great getaway. Pool table and bar was nice.
Comment from Hotel Management
Aug 27, 2017 by Chris GSM, Hotel Management
Thanks for your feedback!