Ratings based on 178 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
We are from Florida and I decided to spend my 40th birthday in the Dallas area. We had never visited Dallas before and wanted to do something different. This hotel was great and very accommodating. The staff was very friendly and courteous. We could not believe that with the deal we got on Expedia that this hotel would exceed our expectations. We were disappointed that it did not have a pool but with all the other amenities, all is forgiven. This hotel was in a great location for restaurants, shopping and easy access to highways. My family and I will never forget our stay here and this will always be our place to stay.
5 out of 5
by Teshan

Always great

Posted Jul 17, 2017 on Hotels
Always a great experience when we stay there
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Jul 6, 2017 on Orbitz
hotel was amazing room was very clean and the staff was very nice
5 out of 5
by Adriana

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
5 out of 5
by Jessie

Posted Jun 16, 2017 on Hotels
Exceptionally clean..only complaint is, for the price there still should be full breakfast offered.
4 out of 5
by Shelby

Okay stay

Posted May 18, 2017 on Hotels
The hotel is nice. The staff that checked me in was kind of creepy though. There was a bunch of male staff that just looked at me so weird and made me feel uncomfortable when I came in and out of hotel. I didn't see female staff till I checked out. But check out was really friendly and wanted to make sure I had a great stay.
5 out of 5
by A verified traveler

Happy family

Posted May 14, 2017 on Hotels
Great suite for an extended family stay. Clean and comfortable bed. Super friendly staff.
3 out of 5
by David

Serviceable

Posted May 10, 2017 on Hotels
Staff was friendly and helpful, however our room was clearly outdated and in need of renovation.
5 out of 5
by Holland from Dallas Plano East

Sweet Staff

Posted Apr 27, 2017 on Hotels
Trip was stressful, stay was not!! When a migraine with nausea got worse then missed the trash can, front desk quickly moved us into the room beside us!! Having never stayed with Candlewood, the kitchenette included micro pop corn, tea, coffe, sugar, creamer, s & p. No charge to use washer/dryer, only for supplies. Pantry with frozen & shelf stable items, was fabulous as I could stay with my family member vs leaving them to find food to bring back. Hotel offers check out of blenders, crock pots, board games etc!! The best place if you get migraines!! Quiet, with every must-have until its over!!
5 out of 5
by Holland from Dallas Plano East

Staff was so helpful

Posted Apr 27, 2017 on Hotels
Pleasantly surprised with the room, the bed was great! Traveling due to family emergency but room was quiet as were hallways. Parking lot showed the hotel was full but staff was wonderful & slept soundly!