Ratings based on 1,232 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale, FL

Posted Aug 13, 2017
Location: Target & Barnes & Noble, great bookstore both within short walking distance.
Reasonable price & clean as well as convenient location.
Comment from Hotel Management
Aug 14, 2017 by General Manager, Hotel Management
We are glad you enjoyed your overall stay with us and that you were impressed with most aspects of our hotel, especially our convenient location. It was a pleasure hosting you, and we look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Comfortable

Posted Jul 31, 2017
Great experience only minor flaws not worthy of mentioning!
Comment from Hotel Management
Aug 1, 2017 by General Manager , Hotel Management
Thank you so much for your review! Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nassau, Bahamas

Staff Made An Otherwise Great Experience, Amazing!

Posted Jul 21, 2017
Pros: The room was nice and beds were very comfortable. The lobby and front desk are gorgeous. Front Desk Agents, Sheila & Venessa were FANTASTIC!! Location
Cons: Extending the hours to 12am and adding weights to the fitness center but that's just nitpicking.
Location: It is a minute and a half drive away from Westfield Broward Mall, Target and several other shopping and eatery outlets.
The redesigned lobby and front desk are beautiful. It's spacious, airy and modern. I LOVED it. The front desk agent gave us our keys to the 4th floor. Rooms include wildly comfortable beds, a vanity and sink independent of the bathroom which is very helpful when more than one person is getting ready, an iron, refrigerator, small tv, phone and microwave. The hotel provides free breakfast which includes fruit, yogurts, oatmeal, eggs and waffles. There is also a fitness center which includes a treadmill, elliptical and stationary bike, as well as a mini convenience store that sells drinks, snacks, pills and frozen dinners. One day, the Air Conditioning was leaking a little, I let Sheila at the front desk know and she was quick on it. Told me that she will get someone to fix it ASAP or place me in a new room. Told her we'd be out for a while so there was no rush. When we came back the AC was fixed and a letter from maintenance left. Overall, the hotel itself is a GREAT value but the staff really makes the experience AMAZING. I had several packages delivered to the hotel, and when I went to pick them up, learnt that they were already sent to my room. One of which, (Fault of USPS, not LaQuinta) was missing and Sheila looked the office top to bottom, even invited me in the back to ease with my peace of mind. I just have to give her a shout out because she was the best front desk agent I've ever met, and I work at a mega resort in the Bahamas. Vanessa at front desk, also fantastic
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!
2 out of 5
by A verified traveler from queens

Did not enjoy my stay elevator broke down

Posted Jul 13, 2017
Pros: nothing
Cons: breakfast more protein and fruits
Location: there is a shopping mall close by
breakfast was not good the lock on the bathroom door was bad we keep getting lock in or out of the bathroom
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Our goal is to welcome every guest to a clean and comfortable suite, combined with excellent service. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a better experience to our future guests. Thanks again for your constructive feedback, and we hope to have the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl.

Nice hotel close to shopping

Posted Jul 3, 2017
This hotel is great for the price. The bed was very comfortable and the hotel is newly renovated vs other La Quintas. The staff was extremely friendly. The hotel is nestled between a mall and a really big shopping center. The beach is a short drive away and highways are also close by. There are also tons of shopping, restaurants, and a movie theater. If your on a budget there is a publix near by and a fridge and microwave in the room.
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
The team and I appreciate you sharing your experience. We are glad to see you valued the customer service you were provided with during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Pros: centrally located, clean and comfortable
Cons: more breakfast items
Location: close to everything, malls, restaurants and airport
it was very pleasant would stay there again. Staff very pleasant and accommodating. atmosphere quiet and relaxing
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
We are so pleased to hear you enjoyed our location, renovation and staff. We strive to provide our guests with amazing service, warm hospitality, and clean rooms. We look forward to another great visit with you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Nice hotel, great location.

Posted Jun 5, 2017
I always stay at this location whenever I'm in ft.Lauderdale. I see that some upgrades were done which I found to be very impressive. I especially loved the eating area setup in the lobby.....very spacious and more comfortable. The staff were very friendly and helpful.
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
We are glad you enjoyed your overall stay with us and that you were impressed with most aspects of our hotel, especially our convenient location. It was a pleasure hosting you, and we look forward to welcoming you back soon!
4 out of 5
by Jerome

Family

Posted May 20, 2017 on Hotels
Good experience
Comment from Hotel Management
May 23, 2017
Thank you for taking the time to share your good experience :)
2 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Not a positive experience

Posted May 20, 2017
I personally would not stay in this hotel again. Good location, near the Broward Mall. On the negative side, the front desk lady did not acknowledge me or say hi, just: " last name?" and it was not like if she was busy or else...I found that rude. I stayed for a night, I had a good sleep. Clean room, bit noisy though (room 104). Amenities can be much better. The refundable deposit was high ($75) compared to hotels with restaurants and bars and room service, that this particular hotel does not have.
Comment from Hotel Management
May 23, 2017 by Generla Manager, Hotel Management
We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. We hope for another opportunity to share a more positive experience with you soon
4 out of 5
by A verified traveler

Posted May 19, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Thank you for taking the time to review us!