Ratings based on 613 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Dear Valued Guest, Thank you for staying and providing such a kind review. Please come see us again soon. Chris Reger General Manager Renaissance Plantation
5 out of 5
by ALFREDO

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 1, 2017
Dear Alfredo, Thank you for the fantastic feedback and we look forward to your next visit. Kindest regards Chris Reger General Manager Renaissance Fort Lauderdale - Plantation
5 out of 5
by James

Another great visit!

Posted May 20, 2017 on Hotels
Always enjoy staying here. So many good memories of a fantastically well run, amazingly friendly and competent staff, and great location. I will continue to stay here when in the area!
Comment from Hotel Management
Jun 1, 2017
Dear James, Thank for such valuable feedback and the kind review. We look forward to your next stay. Kindest regards Chris Reger General Manager Renaissance Fort Lauderdale - Plantation
4 out of 5
by Hugh

Pleased

Posted May 1, 2017 on Hotels
Very pleased overall with one comment.....at times I could faintly smell sewer
Comment from Hotel Management
May 18, 2017
It was our pleasure to have you with us, and I'm glad to see you enjoyed your stay. I apologize for the odor you encountered during your stay. Please be assured we have investigated and rectified this. We hope to welcome you back soon. Chris Reger General Manager
4 out of 5
by James

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Dear James, Thank you for the review. We hope you can join us again soon. Kindest regards Chris Reger General Manager Renaissance Plantation
5 out of 5
by A verified traveler

Friendly staff

Posted Apr 18, 2017 on Hotels
Great hotel! We stayed to be near family and will be back in the future. The staff was very friendly and helpful, especially to one member of our party who was in a cast and crutches with a broken ankle.
Comment from Hotel Management
Apr 24, 2017
Dear Traveler, Thank you for the great feedback and review. I am excited to see our team took great care of you and your party. We hope to see you again soon. Kindest regards Chris Reger General Manager Renaissance Plantation
2 out of 5
by A verified traveler

Never Again!

Posted Apr 17, 2017 on Hotels
Hairs & stains everywhere!!!
Comment from Hotel Management
Apr 24, 2017
Dear Traveler, I sincerely apologize for what you encountered during your stay. This is very embarrassing and we will use this feedback to ensure this never happens again. I hope you can give us another try in the future. Kindest regards Chris Reger General Manager Renaissance Plantation
4 out of 5
by Phil

Important notice

Posted Apr 17, 2017 on Hotels
Everything look great and was just fine just didn't like the stains on the elevator doors and walls as soon I Entered
Comment from Hotel Management
Apr 24, 2017
Dear Phil, Thank you for the feedback. We will use this information to better the guest experience we offer. We hope you can give us another try in the future. Kindest regards Chris Reger General Manager Renaissance Plantation
4 out of 5
by A verified traveler

Nice & relaxing

Posted Apr 10, 2017 on Hotels
My husband and I wanted a nice getaway for our anniversary. The hotel was very nice, the lobby area was inviting. I think the front desk could've been better at making us feel welcomed as we had to wait before being asked if anyone was helping us when they saw that we were there. Other than that the breakfast delivered whatever time was good. The bartender I think his name was Kennedy was so friendly. It was quiet and relaxing.
Comment from Hotel Management
Apr 24, 2017
Dear Traveler, Thank you for the valuable feedback regarding your stay. I apologize for what you experienced during check in as guest service is our number one priority. We will use your feedback to ensure this doesn't happen again. Kindest regards Chris Reger General Manager
5 out of 5
by Malcolm

Very Pleasant Stay for Two Nights

Posted Apr 4, 2017 on Hotels
Everything and everybody was first rate. When the inside door handle of our room fell off (screw came out) it was fixed promptly and in return we were given two free vouchers for buffet breakfast for our inconvenience. Free WiFi.
Comment from Hotel Management
Apr 14, 2017
Dear Malcolm, I apologize for the door handle malfunction. Thank you for the kind feedback and I am glad we made it up to you. We hope to see you again soon. Kindest regards Chris Reger General Manager - Renaissance Plantation | Fort Lauderdale