Ratings based on 620 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
N/A good N/A goodN/A goodN/A goodN/A goodN/A goodN/A good
Comment from Hotel Management
Sep 4, 2017 by Chris Reger, Hotel Management
Thank you for the 5 star rating. We hope to see you again soon. Kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
A nice place to stay. The staff was really nice and food was really good
Comment from Hotel Management
Sep 4, 2017 by Chris Reger, Hotel Management
Thank you for recognizing our culinary and service teams. Please come see us again soon. Kindest regards
4 out of 5
by Terry

Day away

Posted Jul 21, 2017 on Hotels
Tamara at check in was the best Front Desk person I have ever seen and I was one years ago...Really cared!!!
Comment from Hotel Management
Jul 22, 2017
Dear Terry, We are truly fortunate to have ambassadors such as Tamara on our team. Thank you for taking the time to recognize her and provide feedback. We hope to see you again soon. Kindest regards Chris Reger General Manager Renaissance Plantation
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff!

Posted Jul 19, 2017
Overall 9.5 for service. The staff gave exceptional service.
Comment from Hotel Management
Jul 22, 2017 by Chris Reger, Hotel Management
Dear G M, We always enjoy getting feedback on service. Thank you for staying with us and providing such a kind review. Please come see us again soon. Chris Reger General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Needs a bit of work on the rooms

Posted Jul 18, 2017
Pros: Very pleasant front desk staff
Cons: Rooms have to be updated. The swimming pool is very small
Location: Close to the universities and Sawgrass Mills
I stayed for 4 days at the Renaissance and I will have to say that the Lobby area does look very nice. Unfortunately, it does look like the rest of the hotel needs to be updated, especially the rooms. The restaurant and exercise facilities are well kept.
Comment from Hotel Management
Jul 22, 2017 by Chris Reger, Hotel Management
Dear Valued Guest, Thank you for valuable feedback. We will use your feedback to improve the experience we offer future guests. Hopefully you can give us another chance in the future. Kindest regards Chris Reger General Manager
3 out of 5
by A verified traveler

Needs updates

Posted Jul 9, 2017
Had two rooms. Fridges didn't work, mold on ceiling in the bathroom, everything in the rooms just needed a refresh. Lobby was nice. Pool decent but nothing great. I'm sure there are better rooms for the price.
Comment from Hotel Management
Jul 13, 2017 by Chris Reger, Hotel Management
Thank you for providing such valuable feedback. Please accept my apology this experience at our hotel. We will address these issues immediately as this falls well below our standard. Sincerely
5 out of 5
by carolina

Posted Jul 9, 2017 on Hotels
fantastic
Comment from Hotel Management
Jul 17, 2017
Dear Carolina, We appreciate you staying with us and providing the wonderful five star review. We have to have you back soon for another fantastic stay. Kindest regards Chris Reger General Manager Renaissance Fort Lauderdale - Plantation
5 out of 5
by A verified traveler

Posted Jul 8, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you for the staying with us and the kind review. Please come see us again soon. Kindest regards Chris Reger General Manager
5 out of 5
by Kadijah

The Great Escape

Posted Jul 6, 2017 on Hotels
I had a great experience here at the Renaissance. The hotel is quiet, relaxing, clean and the service is exceptional. The gym, pool and Jacuzzi was nice. Definitely will be back again!!!
Comment from Hotel Management
Jul 10, 2017
Dear Kadijah, Thank you for taking the time to write such a glowing review. We would love to have you back and the sooner the better. Kindest regards Chris Reger General Manager Renaissance Plantation
5 out of 5
by A verified traveler

Posted Jun 29, 2017 on Hotels
Great location. Clean and comfortable. Friendly staff. Great Fitness Center. Perfect for our family that came together to celebrate a graduation at Nova Southeastern.
Comment from Hotel Management
Jul 3, 2017
Dear Valued Guest, Thank you for staying with us and providing such valuable feedback. Hopefully you can stay with us again sometime. Kindest regards Chris Reger General Manager Renaissance Plantation