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Overview of Porto Platanias Beach Resort & Spa

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Featured Image
On the beach, beach bar
6 indoor pools, 5 outdoor pools, pool umbrellas
6 indoor pools, 5 outdoor pools, pool umbrellas
View from Room

Porto Platanias Beach Resort & Spa

5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPlatanias Square7 min walk
    Popular LocationAgia Marina Beach8 min walk
    Popular LocationWar Shelter of Platanias13 min walk
    AirportChania (CHQ-Ioannis Daskalogiannis)37 min drive

Choose dates to view prices

  • Family Room, Pool View (Maisonette)

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 2 Double Sofa Beds OR 2 Twin Beds
    More details
  • Standard Studio

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Twin Beds and 2 Double Sofa Beds
    More details
  • Standard Room

    3.8/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Suite, Private Pool

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 4
    • 1 Double Bed and 2 Double Sofa Beds
    More details
  • Standard Room, Partial Sea View

    3.8/5 guest room rating

    Room amenities

    • 247 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Platanias

Porto Platanias Beach Resort & Spa is located on the beach and in an area with good shopping. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Platanias Beach. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Popular Location

What's nearby

  • Platanias Square - 7 min walk
  • Agia Marina Beach - 8 min walk
  • Platanias Beach - 8 min walk
  • War Shelter of Platanias - 13 min walk
  • Stalos Beach - 6 min drive

Getting around

  • AirportIoannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • Helios and Eros — 1 min walk
  • Island — 1 min walk
  • Cugini the Italian Restaurant — 3 min walk
  • Krisna Indian Restaurant — 4 min walk
  • Pirgos Restaurant — 4 min walk
View in a map

About this property

Porto Platanias Beach Resort & Spa

Upscale resort on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Porto Platanias Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 322 soundproofed rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include balconies or patios and room service.
Porto Platanias Beach Resort & Spa offers 322 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

5 outdoor swimming pools, 6 indoor swimming pools, and 2 spa tubs are on site. In addition to an indoor pool, other recreational amenities include a sauna, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sparkling Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 2 poolside bars, 1 beach bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 6 indoor pools
  • 5 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 6 indoor pools
  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (8073 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Marina onsite
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The hotel restaurant has a dress code for dinner service.
Property Registration Number 1042K015A0002601

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Frequently asked questions

Can I cancel my reservation for free at Porto Platanias Beach Resort & Spa and receive a full refund?
Yes, Porto Platanias Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Porto Platanias Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Porto Platanias Beach Resort & Spa have a pool?
Yes, this property has an indoor pool, 5 outdoor pools, and a children's pool.
Is Porto Platanias Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Porto Platanias Beach Resort & Spa?
Valet parking is free at this property.
What time is check-in at Porto Platanias Beach Resort & Spa?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Porto Platanias Beach Resort & Spa?
Check-out is at noon. Late check-out is available for EUR 60 (subject to availability).
Does Porto Platanias Beach Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 50 per vehicle applies.
Are there all-inclusive benefits at Porto Platanias Beach Resort & Spa?
Some rate plans available at this resort are all-inclusive.
Where is Porto Platanias Beach Resort & Spa located?
Located in Platanias, this beachfront resort is in the entertainment district and within a 10-minute walk of Platanias Square, Agia Marina Beach, and Platanias Beach. Stalos Beach and War Shelter of Platanias are also within 1 mi (2 km).
4.2
Very Good
Rating 5 - Excellent. 69 out of 153 reviews
5 - Excellent 45%
Rating 4 - Good. 54 out of 153 reviews
4 - Good 35%
Rating 3 - Okay. 24 out of 153 reviews
3 - Okay 16%
Rating 2 - Poor. 4 out of 153 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 153 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2020

4/5 Good

Stayed 3 nights in Oct 2019

2/5 Poor

Traveled with family
Sad face IconDisliked: Property conditions & facilities
I would like to start by saying that I never wrote a bad review in my life. But this is not a 5* star hotel. We were all SO DISAPPOINTED, that we requested our money back so we can go to a different hotel, but it was non refundable.. The pictures online look much better than what it actually is. The furniture and most things in the hotel are very old. You don’t feel like u came to a luxury hotel. The service is not 5 star. U have to ask for basic things that should be included in the room. In addition, you have to put £10 deposit per beach towel. You have to pay for bed/beach umbrella on the beach that is part of the hotel. I would say, that the hotel upgraded our room, which was still not to par what so ever. Overall, if you want to go to a 5 star hotel, and enjoy the room and hotel facilities, this is not the place for you. If you are just looking for a place to sleep and will be out and about most of the day, the place is fine.
Stayed 4 nights in Sep 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I love this place, and the excellent buffet. I just wish the AC in my room worked. The fan works but no cold air.
Stayed 1 night in Aug 2019

5/5 Excellent

Stayed 5 nights in Aug 2019

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