Ratings based on 383 Verified Reviews

3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from plattsburgh, ny

Update needed

Posted Feb 12, 2017
First room heater was blowing like warm cold air never seemed to warm up. Front desk very accommodating and apologetic. Moved us to a new room which was better than the first room but heat never warmed room to a comfortable temperature. At check out staff again apologized for our troubles and any inconvenience.
Comment from Hotel Management
Feb 16, 2017 by Jonathan Sanchez Front Desk, Hotel Management
We once again would like to apologize for the heat not reaching a state of comfort you desired. Our staff works endlessly to make sure all of our guest experience a delightful stay. We hope that in the future we get the opportunity to provide you with our outstanding service and assure you no inconveniences will be experienced. Thank you for your time and feedback, best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mtl

You get what you pay for

Posted Feb 6, 2017
Rooms are clean and roomy, everything is in working condition and staff is courteous and helpful.
Comment from Hotel Management
Feb 16, 2017 by Jonathan Sanchez Front Desk, Hotel Management
Thank you for your time and feedback it is greatly appreciated. My staff and I are glad to see that you had a pleasant experience with us. We hope to see again in the future and provide with an even better stay. Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice place. Price is more up than few years ago

Posted Dec 2, 2016
Good place for short term stay. Good service and easy access. Thanks
Comment from Hotel Management
Dec 2, 2016 by Jonathan, Hotel Management
Dear Rick, My staff and I are happy to hear that you were satisfied with your stay. We appreciate your time and feedback and hope to see you soon. Best regards!
1 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your time and feedback it is much appreciated.
2 out of 5
by A verified traveler from US

Bad experience

Posted Nov 14, 2016
Pros: The price definitely fit the service.
Cons: No room service. Had to go to the front desk for any and everything you needed.
Location: Location was great near grocery stores and restaurants.
The rooms were dirty. The appliances did not work if you tried to use the microwave. The front desk staff besides the owner is rude. Continental breakfast has no fruit or choice of juice. Bed uncomfortable. Pillows flat as a board.
Comment from Hotel Management
Nov 16, 2016 by Jonathan Sanchez Front Desk, Hotel Management
Dear guest, I apologize for the unsatisfying experience. I will personally address the issues you have pointed out, thanks for letting us know. I hope that we are provided with the opportunity in the future to provide you with the quality service you deserve. Best regards!
4 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Have stayed twice in past few years. Very convenient, clean, quiet. Meets the needs well as a place to stay on my way through. Price is great. Pass on the free breakfast though - its just bread.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your time and feedback it is greatly appreciated. We are happy to hear you were very satisfied with your stay with us. Our staff works hard to insure that all of our guest enjoy their time with us. We hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from long island ny

6 hours later

Posted Nov 2, 2016
Pros: The service
Cons: The shower
Location: Plenty of places to eat
Traveled about 6 hours from Long Island and all I wanted was a comfortable room with a comfortable bed ...
Comment from Hotel Management
Nov 3, 2016 by Jonathan Sanchez Front Desk, Hotel Management
Angie, Thank you for you time and feedback it is greatly appreciated. i apologize for any issues you may have experienced with your shower and I do hope you got that good rest you desired upon arrival. We hope to see you son to provide you with the great service you enjoyed. Best regards!
3 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Your time and feedback is greatly appreciated. Thank you for choosing us and we hope to see you again. Best regards!
5 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Your time and feedback is greatly appreciated. Thank you for choosing us we hope to see you again. Best regards!
5 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Your time and feedback are greatly appreciated. Thank you for choosing us and we hope to see you again. Best regards!