Ratings based on 442 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome place to stsy

Posted Apr 25, 2017
Friendly staff, everyone smiling and helpfu Breakfast was awesome and they had almond milk. As we are lactose intolerant that was a plus.
Comment from Hotel Management
Apr 25, 2017 by Bob S, Hotel Management
Thank you for your compliments I am glad you enjoyed your stay and that we were able to supply you with almond milk.
5 out of 5
by A verified traveler

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
I am glad you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Boro, NY

Nice pool!

Posted Feb 26, 2017
An overnight with the kids for a mini vacation! Just a relaxing night away from home:)
Comment from Hotel Management
Feb 27, 2017 by Bob S, Hotel Management
I am glad your family enjoyed the stay and the pool.
5 out of 5
by Quinn

Nice place

Posted Feb 25, 2017 on Hotels
Nice location and very comfortable
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thanks for acknowledging the staff's efforts. Safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
It was a nice stay. Close to my daughters school, close to highway. I would stay again
Comment from Hotel Management
Feb 25, 2017 by Bob S, Hotel Management
Thanks Diane I am glad you enjoyed your stay. Safe travels!
4 out of 5
by Ashleigh

Posted Feb 21, 2017 on Hotels
Overall it was a really nice stay. Staff was friendly, room was very nice and clean, parking was great, and breakfast was good. We stayed in the Jacuzzi suite and the tub was wonderful!
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
I am glad you enjoyed the Jacuzzi Suite. Thanks for your kind remarks, I will share with staff
5 out of 5
by david

Hotel for business. GREAT stay

Posted Feb 13, 2017 on Hotels
I am an entertainer that travels nationwide and I have stayed in all types of hotels. Normally I would rate a Best Western as less than desirable BUT this location was above and beyond the norm that I was ever used to. Well worth the money and the front end staff all were amazing and had great personalities. Very clean and comfy bed with lots of pillows.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
David, Thank you for your kind comments about the property and the staff. I will be sure to share with them. Best Western International is working hard to be sure the impressions left at all Best Western Hotels are similar to the ones left by mine. Safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Great hotel. Very friendly and accommodating staff.
Comment from Hotel Management
Feb 6, 2017 by Bob S, Hotel Management
I will be sure to pass your compliments onto the staff. Safe travels to you and your family
1 out of 5
by A verified traveler

Can't understand how this hotel gets good reviews.

Posted Feb 2, 2017
This was probably the worst stay I have had in years at a hotel. The walls are so thin I could hear the person in the room next door snoring all night. At 1am there were two girls in the hallway with a radio between them doing their nails. At 7am there were children literally paying field hockey in the hallway - nets set up at each end of the hallway - I took a picture of this. When I showed the picture to management they were basically like: "oops - sorry". No offer of anything to compensate for such a horrible stay.
Comment from Hotel Management
Feb 6, 2017 by Bob S, Hotel Management
I am sorry you were not happy with your stay and apologize for the inconsiderate people who do not understand that there are many people trying to rest and that their actions affect others. I will see if there was any complaints registered to the front desk regarding your complaint. If there was and we did not take steps to stop the people responsible, appropriate corrective action will be taken with the staff for their inaction. All walls are fireproof insulated concrete block walls with sheet rock on each side. Unfortunately you may have been located in an adjoining room and the two doors in the wall will allow some noise transmission that normally does not occur in the balance of the hotel. I will see who you contacted regarding your complaints who left the impression we do not care and take appropriate corrective action. Thank you for you input and I wish you and your family safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from newyork

Very nice

Posted Jan 28, 2017
Pros: Breakfast very good and room very clean. Bed comfortable
Cons: Try to figure out how to get heat to blow another way
Location: Mall next door and Ground Round next door which is a great restaurant.
Loved everything about hotel except they have the blower for heat in your face . the room is very small and when heat comes on in blows across the bed.
Comment from Hotel Management
Jan 28, 2017 by Bob S, Hotel Management
Thank you for your kind comments. I will be sure to share with the staff of both the restaurant and hotel. You must have stayed in one of the 22 smaller rooms out of the 126 rooms we have at the property. I am sorry the HVAC unit was blowing warm air your way.