Ratings based on 309 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
It was an excellent hotel i just wish there breakfast was longer
4 out of 5
Recommended
for Everyone
by A verified traveler from albany, ny

This is a great location for a family get away.

Posted Oct 15, 2017
This hotel has a small water park which is great for kids but not for adults. The arcade is great for kids so is the laser tag and the fitness center. This a a great get away location. Lots to do for families. As for senior travelers, it's just a nice hotel with an adjoining restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Plattsburgh pleasantry

Posted Sep 11, 2017
Great location next to shops and restaurants including a microbrewery. Spacious room that was very clean and included amenities (e.g.-microwave, refrigerator) Friendly desk staff upon arrival and checkout. Breakfast included. Three types of ice water available in the lobby. Ample parking. Not much of a view though. Comfortable, quiet and a good location. Will stay there again should a return to Plattsburgh ever occur.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Very large, well-equipped room

Posted Sep 8, 2017
Room was very large and well-equipped with kitchenette. Decor slightly old-fashioned, but nowadays it seems only old-fashioned hotels have bathtubs (as opposed to trendy showers only). Great bed, but room 251 was noisy in the evening (until 10-11 pm), with dull, rumbling sounds coming from downstairs installations. Personnel nice and helpful, namely when the low battery of smoke alarm in room started beeping at 1:30 am...
4 out of 5
Recommended
for Families
by A verified traveler from New York

Convenient Location

Posted Aug 30, 2017
Pros: Convenient location and the Main bed was comfortable and room was a good size.
Cons: Sofa bed needs to be upgraded to something more comfoatable
Location: Shopping - within 2-3 mins walk, Walmart, Kmart, TJ Max, Lowes, and within 5 mins drive Champlain Mall with JC Penny, Target, Dicks Spoting Goods, etc
Check was fast and efficient. Room was basically what I expected from what I saw when I booked, but there were three of us in the room (myself, son and wife) and the sofa bed from a comfort standpoint was about one step up from a cot!! Good parking and fairly close to room. Perkins restaurant food and service was very good. Location fantastice for shopping at stores such as Wallmart, TJ Max and Kamart in 2-3 mins walking distance, and a mall within 5 mins drive that has Target, Best Buy, JC Penny and many others.
4 out of 5
by kellie

Mini vacation

Posted Aug 11, 2017 on Hotels
Great experience overall.....the sofa bed was not comfortable,and my daughter ended up sleeping on the floor, but otherwise was a great time
5 out of 5
by Susan

Great Staff! Beautiful Hotel!

Posted Aug 11, 2017 on Hotels
Annette at the Front Desk is incredible! Thank you gor your awesome welcome and fantastic service!
5 out of 5
by Jamie

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
5 out of 5
by Robert

Clean and enjoyable - great breakfast

Posted Jul 20, 2017 on Hotels
Very good and a very good price
4 out of 5
by A verified traveler

Super health club

Posted Jul 14, 2017 on Hotels
We always stay here when visiting family. Health club is A1 and open 24 hours. Breakfast is good. Only negatives are too-firm mattress.