Ratings based on 411 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good

Posted Aug 23, 2016
Pros: Cleanliness
Cons: Less expensive movies
No issues. Clean and neat, staff friendly. Minor smudge on a pillow cover, otherwise peaceful stay
5 out of 5
by A verified traveler from Connecticut

We stay here every time we go to Plattsburgh

Posted Aug 9, 2016
Pros: Everything was great
Cons: Nothing
Location: It was close by everything and it was not far from Canada and was close we wanted to go.
This ia a very nice hotel, close to everything we wanted to see and do.
3 out of 5
by A verified traveler from Toronto, ON

Very Average.

Posted Jul 30, 2016
Check-in took much longer than it should have. Room was dark. Towels were not as clean as expect d and everything smelled way too "air-freshened". Very low water pressure in shower. Worst hotel out of the 6 we stayed in on our vacation.
4 out of 5
by A verified traveler from North Palm Beach, FL

Good home base for weekend trip to Plattsburg area

Posted Jul 29, 2016
Location: We went to Lake Placid, Little Whiteface Mountain, Walked around Lake Champlain State Park, High Falls Gorge and Ausable Falls. Great time.
Most comfy hotel bed I've ever slept in and my husband loved the pillows. Nice staff, decent breakfast even upon our arriving close to cut off. Bathroom on small side but had all the necessities. Would stay there again.
4 out of 5
by Gary from Michigan

Platty Holiday Inn ok

Posted Mar 22, 2016 on Hotels
Went for a hockey weekend at the college. The hotel is very traditional Holiday Inn with tons of kids. Don't expect to use the pool to relax.
Comment from Hotel Management
Jun 4, 2016 by Manager, Hotel Management
Thank you for your feedback!
4 out of 5
by kerry from Long Island

Plattsburgh weekend

Posted Mar 21, 2016 on Hotels
Our stay in the Plattsburgh Holiday Inn was really nice. The hotel staff was very friendly and helpful. The hotel was clean and updated. We took advantage of the indoor pool which was great! Free wifi is always nice, the only downside is the continental breakfast. It was just OK. We have stayed in other hotels in Plattsburgh with better breakfast buffets. I will stay here again with out hesitation.
Comment from Hotel Management
Jun 4, 2016 by Manager, Hotel Management
Dear Kerry, Thank you for sharing your comments. We are glad to hear that you enjoyed your stay. We look forward to seeing you again.
5 out of 5
by A verified traveler

It was comfort and clean

Posted Mar 18, 2016
It was a great place to stay. Had a great time w my family
Comment from Hotel Management
May 28, 2016 by Manager, Hotel Management
Thank you for the feedback.
3 out of 5
by A verified traveler

Posted Mar 8, 2016 on Hotels
Rooms close to the elevator are very uncomfortable overnight. Room 240 was shacking each time the elevator was moving. Hard to sleep in these conditions.
Comment from Hotel Management
Jun 4, 2016 by Manager, Hotel Management
We value our guests’ feedback and would like to apologize for any inconvenience during your stay. Thank you.
4 out of 5
by Jessica

Posted Dec 3, 2015 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Manager, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Holiday Inn-nice

Posted Nov 20, 2015
The Holiday Inn Plattsburgh was a nice experience. Clean room-great wifi. Attentive staff.
Comment from Hotel Management
Mar 31, 2016 by Manager, Hotel Management
It is a pleasure to read your review, and we are grateful that our hospitality promise left a lasting impression on you. Thank you.