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Reviews of Days Inn by Wyndham Plattsburgh

3 out of 5
Days Inn by Wyndham Plattsburgh
406 State Route 3, Plattsburgh, NY

Reviews

8.2

Very Good

Rating 10 - Excellent. 402 out of 1031 reviews" "
Rating 8 - Good. 371 out of 1031 reviews" "
Rating 6 - Okay. 157 out of 1031 reviews" "
Rating 4 - Poor. 63 out of 1031 reviews" "
Rating 2 - Terrible. 38 out of 1031 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
First time staying here, and would stay again. Had a couple issues; hair dryer didn't work but got a new one delivered to our room after two calls to the front desk. Conditioner bottle was empty in shower. All in all nice stay.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and amazing location
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Flora

Traveled with family
Liked: Cleanliness, amenities
We hope some more options in your breakfast menu...maybe time to upgrade.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Marta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

4/10 Poor

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is infested with mold. I had trouble breathing in my room. There was mold stains on the wallpaper, which was peeling off. The whole place seems neglected and run down. Do not stay here.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Angela

Traveled with family
Disliked: Property conditions & facilities
the sink too small
Stayed 1 night in Apr 2024
Response from Management on Apr 19, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Joan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Mold on the ceilings and crevices, hair balls in the pool, a general impression if uncleaness that led the occupants to sleep in sleeping bags. The game area was entertaining.
Stayed 2 nights in Apr 2024
Response from Management on Apr 17, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Vittorio

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Property is a bit outdated, and needs a revamp. Once thats done it can compete with the rest if the hotel. Also if you need extra soap or towels or missing anything you newd to get it yourself and there is no room service.(not a big deal eoth important to mention
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Lillian, Wappingers Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older establishment but good. Nice n clean. Breakfast not too good. Some bagels had mold & many were hard.
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Marena

Business traveler
Gym equipment was ancient. No fan in bathroom. Remote for TV needed a tutorial. Heater in room did not work.
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Dean

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Lindsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, competent and friendly staff. Check in was quick. Well trained staff on guest privacy (I.e. not stating guest room number out loud). Lots of activity around the hotel but hallways near room was quiet. Hotel shows its age however it is evident that the housekeeping team does a great job keeping it clean and tidy. Great destination or stepping stone on your travels.
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Pamala

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman checking me in was very nice and knowledgeable
Stayed 1 night in Apr 2024
Response from Management on Apr 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Carol, Tupper lake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in person was not very helpful at all and his manner and expression was off putting and not at all friendly . The morning staff person was great- friendly and helpful.
Response from Management on Apr 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Etienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for stay some Nights. Near for airport. Lot of dining options. Great breakfest. Great services ! Thanks 😊
Stayed 1 night in Apr 2024
Response from Management on Apr 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The lady at the front desk deserves to be commended. She went out of her way to search for & find my granddaughter's swimming goggles. The floor of the pool area could use a refurbishing. The paint is worn down & therefore looks dated.
Stayed 1 night in Apr 2024
Response from Management on Apr 3, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eveything was OK
Stayed 1 night in Apr 2024
Response from Management on Apr 3, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Apr 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Danny, Mirabel

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Hello, the truth is that the service offered by the people who work at this hotel is very poor, a complete lack of friendliness, cordiality, and attention to the guest. This aspect must urgently improve even more so if they receive many tourists from Canada and other parts of the world in where value is very important.
Stayed 2 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Kaitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, also beds very comfortable
Stayed 1 night in Mar 2024
Response from Management on Apr 1, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it is reasonable just for sleeping and shopping. I saw many families happily enjoying the hotel pool.
Stayed 1 night in Mar 2024
Response from Management on Apr 1, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Lilian, DDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Pool and spa are very good Staff not very friendly Rooms are big
Stayed 1 night in Mar 2024
Response from Management on Apr 1, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Lynn, Lachine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Days Inn is my go-to. Conveniently located, cozy dining area with a great staff person. Good complementary coffee available in the lobby. Fun games room at a very reasonable price. Nice pool area although the surrounding floor needs to be painted. Overall a very clean hotel. My washroom in our room was spotless. Shout out to the maids.
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Veronique, Verdun

Stayed 1 night in Mar 2024
Response from Management on Apr 12, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Barron, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Amélie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Stay was okay, but level of cleanliness was poor… there were so many dead bugs in the window frame, also a sausage on floor in the hall to our room and food in the elevator. Somewhat renovated but lower grade than what was expected.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good price for the hotel
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to do shopping. Good staff, good breakfast, piece and quieté
Stayed 2 nights in Mar 2024
Response from Days Inn Plattsburgh on Mar 14, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

George

Game room and indoor pool
Stayed 1 night in Mar 2024
Response from Management on Mar 11, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

8/10 Good

Viviane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, we were disapointed that our reservation was for 3 adults and one child, so we asked for a 3rd key card, but the person at the desk told us is it was for 2 adults and 1 child .... so our thoughts were how can that be ! For us, apart for being convenient for the 3 of us having a key card, we thought about safety issues, like if there were to be a fire, one of us wouldn't of been accounted for Thank you
Stayed 1 night in Mar 2024
Response from Management on Mar 9, 2024
Hello Viviane, I am very sorry to hear about that and will be addressing this accordingly. Thank you for taking the time to share your experience

6/10 Okay

Araisbel

Stayed 3 nights in Mar 2024
Response from Days Inn Plattsburgh on Mar 9, 2024
Thank you for taking the time to share your experience

2/10 Terrible

Raul Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
This ok four 1 Day thank
Stayed 1 night in Mar 2024
Response from Management on Mar 8, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

2/10 Terrible

Megan

Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Hagop

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Première soirée: lorsque nous sommes arrivée en soirée pour retourner dans notre chambre par la porte avant, une personne cognait dans la porte vitrée d'en arrière pour qu'on lui ouvre car il n'avait pas de carte. Nous avons rencontrer un sherif dans le corridor et il m'a demandé si l'homme ressemblait à sa description. Il était à sa recherche et par chance que nous n'avons pas ouvert la porte. Deuxième nuit: les voisins de chambre faisaient un happyhour dans la leur chambre et faisaient beaucoup de bruit. Nous sommes sorti souper au restaurant et à notre retour ils faisaient encore beaucoup de bruit. J'ai appelé la réception à minuit et quart. Elle a appellé la chambre voisine. Ils ont continuer à parler très fort, on entendait très bien les conversations. J'ai rappeler une deuxième fois la réception mais en vain. Ils ont fait du bruit jusqu'à 2h30am.... Bref, l'expérience global n'est pas un succès.
Stayed 2 nights in Mar 2024
Response from Management on Mar 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

j

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on Mar 6, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Meranda

Traveled with partner
Disliked: Cleanliness
I was pretty creeped out when there were spiders in my room.. this made me paranoid and I searched further for more when I lifted up the skirt of the bed there were dried out flies on top of the bedskirt under the mattress.. the front desk guy refused compensation on Expedia app but they did change our room and I went through the new room and it was a lot better. I wished that was all but it wasn’t.. The elevator completely shut down no electricity and apparently the entire building did so myself my partner and a complete stranger were stuck in this dark elevator for nearly 20-30 seconds before lights came on. Using the stairs wasn’t terrible but it was crowded with guests trying to get to their floor.. there was a handicapped person who struggled on these stairs… The pool was comfortable size for a small party I liked it was only 5ft deep! but there was a lot of guests there so it was uncomfortable with all the splashing and feeling like there was no room, the spa was crowded by people as well.. so we went back to our room… shower drain was clogged up some as the water was very slow to leave the tub.. The front desk guy looked severely overwhelmed and I felt horrible for him.. this wasn’t an ideal trip for myself and my partner but.. was a trip none the less.
Stayed 1 night in Mar 2024
Response from Management on Mar 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: the curtains didn’t have the ability to close. The walls are thin and you can hear conversations. The door to the outside was not secured when I entered the property. There wasn’t any shampoo in the container. Pros: the room was great- clean and good sized. The breakfast was decent and lots of choices. The pool area was clean, except for a roped off section. Pool was warm and hot tub was as expected. It’s a lovely spot and would probably stay there again.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

6/10 Okay

Brant

Stayed 2 nights in Feb 2024
Response from Management on Mar 21, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

4/10 Poor

Sally

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from Management on Feb 3, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on Jan 20, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Management on Feb 3, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.

10/10 Excellent

muffin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing place
Stayed 1 night in Jan 2024
Response from Management on Jan 15, 2024
Thank you for taking the time to tell us about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you again for sharing your experience.