Ratings based on 40 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler

Nice view

Posted Mar 8, 2017 on Orbitz
Was a pleasant stay. Front desk person was delightful
2 out of 5
by Emilio

Very bad choise

Posted Jan 11, 2017 on Hotels
Just for the lake view. Visible signals about a great past but terrible shape and bad atention. Great restaurant staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2015 on Hotels
1 out of 5
by Sara from Florida

Needs upkeeping.

Posted Feb 13, 2015 on Hotels
They need repairs and upgrades. The keys dont work, the beds are too small, the sheets too old. The room carpet very bad. Doors closet and drawers imposible to operate.They offer things that dont work or dont have. Location beautifull ,people nice and helpfull. Retaurant service and food very good, prices OK.
4 out of 5
by Hannah from Brighton

A room with a view

Posted Dec 11, 2014 on Hotels
The view across the lake from the hotel is stunning - get a lakeside view if you can. Our room was clean and comfy, the staff were very helpful in helping us book our onward bus journey. We would have been stuck without them actually! Just along the beach there is a little kayak hire place. Thoroughly recommend hiring a kayak for an hour and going out on the lake. The hotel is a bus or cab ride from the town centre. A cab to or from the airport should cost c.220 pesos.
5 out of 5
for Everyone
by A verified traveler

Posted Oct 25, 2014
A very comfortable hotel, good food, very friendly staff, and the most magnificent view in Argentina.
3 out of 5
by ernesto from mexico

best view from the room

Posted Aug 29, 2014 on Hotels
The room was overheated even when you turn off the heating. You need to open the window all night to try to sleep.
4 out of 5
for Couples
by A verified traveler

Nice hotel located on the lake shore

Posted Apr 25, 2014
Pros: Helpful and friendly staff - always happy to help you plan your stay
Stunning views - right on the shore of lake huapi. Easy to get into the town centre by local bus just outside the hotel. The rooms are quite basic and bit old but they are clean and the staff are very friendly.
4 out of 5
for Everyone
by A verified traveler

Nice hotel by the lake

Posted Jun 18, 2013
Pros: Location, views.
Cons: Front desk staff could more welcoming. Single beds are a little bit short for tall people.
With a perfect lake view and away from busy downtown, this hotel offers a nice relaxing experience.
5 out of 5
by P & J

Stunningly beautiful

Posted Dec 18, 2012 on Hotels
This is an excellent hotel with a breathtaking view over the lake framed by snow-capped mountains in the background. The room and facilities are as good as the service and the staff. The hotel is located a bit out of the city, so is a somewhat pricey taxi ride from the airport, but well worth it. There are frequent inexpensive local buses for excursions to the city that stop outside the hotel. Tours will pick you up from the hotel. Our stay was cut in half because our flight from Buenos Aires was cancelled, but the staff did their utmost to make up for the disappoinment. Very highly recommended.