Ratings based on 37 Verified Reviews

3.4 out of 5
67% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2018
Location: The location is perfect! There is a bus station to/from airport, all tours buses have a stop afront of the hotel,near to the beach and center.
We were very pleased with the hotel and it's location.The staff was very friendly and professional.
Comment from Hotel Management
Feb 16, 2018 by Hotel Manager, Hotel Management
Dear Tania, Thank you for sharing your experience with all the travelers. We are really glad to read your kind words about our hotel and staff. If you have the chance to visit Tenerife once again, we will be thrilled to welcome you once again at Best Tenerife. Best regards,
4 out of 5
Recommended
for Families
by A verified traveler from middlesbrough

Lovely hotel in excellent location

Posted Jan 17, 2018
Location: Shops and good bars within walking distance along with beautiful beach.
We stayed for a Holiday in January 2018, first time at this hotel. We knew the area well and this us why we booked the hotel. Good rates - we stayed half board plenty of choice at meal times, however my only suggestion would be to upgrade the restaurant a little dated. Staff very efficient throughout, most people were all inclusive but behaved no drunken adults by the pool area. Loved two double beds as standard, bedrooms a decent size. We paid for pool view but not many rooms look directly onto pool. We have stayed in lots of different hotels in south Tenerife and will definitely return, well done to the manager and staff.
Comment from Hotel Management
Jan 23, 2018 by Hotel Manager, Hotel Management
Dear Chris, Thank you very much for sharing your experience regarding your recent stay with us. We are very pleased to read that you had an nice stay with us due to the plenty choice of meal, the efficient of our staff and our fabulous location. We take good note of your suggestions and we will be delighted to welcome you again in the nearest future! Once again thank you!
1 out of 5
by A verified traveler from falkirk

Uncomfortablely loud hotel rooms

Posted Dec 24, 2017
Reception - Upon checking in we were not made to feel welcome at all, we were basically just giving our room key and told us to go. Check out was the same kind of atsmophere, handed over room key, try to make us sign an anti claim form and said ok you go. Rooms - very dated with only a tv making it look slightly modern. Balcony had two horrible plastic chairs with a horrible plastic table, with a view straight into a tree (pool view lol). If you want a lie in at this hotel think again, very noisy rooms, you will be able to hear th next rooms tv and their every movement. We were next to room which had a young baby and we could hear thE baby crying every morning. Pool - pool was freezing cold and that was the supposedly heated one, the colder pool was even worse. Could not enjoy them. Only upside was that you did not have to run for a sun bed as they had plenty. Ok our second last day the pool went a very green colour and had to be shut, very disappointing for family’s with kids. Overall, I wouldn’t recommend this hotel to anyone and urge them to book elsewhere.
Comment from Hotel Management
Jan 9, 2018 by Hotel Manager, Hotel Management
Dear Blair, Thank you very much for leaving us some words on your recent holiday with us. It is a pity that the holiday did not meet your expectations and we apologize for any inconvenience you might have had. Once again, thank you for leaving us a comment and to offer us the opportunity of answering you. Kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from tenerife

Good location

Posted Dec 9, 2017
Asked for a pool room view, my room could not see the pool from my balcony, rooms 234,334,434 and maybe above in same position, otherwise all ok
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and close to the beach

Posted Dec 3, 2017
Good location close to beach and shops. Walking distance to most places. Hotel is nice but they are refurbishing I think as you could hear the workmen in the mornings, and the view could have been better however overall nice stay
Comment from Hotel Management
Dec 4, 2017 by Hotel Manager, Hotel Management
Dear guest, It is a pleasure to read your holiday met with your expectations and it is good to see that the central location of the hotel was a good starting point for your planned activities. It woud be great to see you again next year! Kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham Uk

Good hotel. Close to beach, resteraunts and bars

Posted Sep 27, 2017
Pros: Location is very good.
Cons: Better evening entertainment required
Location: Brill location. Lots of activities to do very safe area to walk. Close to sea front and walkways
Very good. No hassle, staff were brill. Location was very good. Lots of bars and restaurants close by Pool activities. Children's activities. Food good
Comment from Hotel Management
Sep 28, 2017 by Hotel Manager, Hotel Management
Dear Phill, Thank you very much for sharing your opinion on your holiday with us and other travellers. It is a huge pleasure to read you enjoyed the kindness of the staff, the central location of the hotel and the activities offered by the animation team. It would be a pleasure to welcome you again next time! kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Somerset uk

Great location

Posted Sep 20, 2017
Great hotel Great location Great food Entertainment not always worth staying
Comment from Hotel Management
Sep 22, 2017 by Hotel Manager, Hotel Management
Dear Cally, Thank you for sharing your opinion on your recent holiday with us and other travellers. We are happy to see you enjoyed your holiday with us. Kindest regards
3 out of 5
Recommended
for Everyone
by A verified traveler from manchester, uk

Posted May 1, 2017 on Ebookers
You get what you pay for, cheap and cheerful, food is only okay, place is quite clean and there are activities for the kids..
3 out of 5
Recommended
for Everyone
by A verified traveler from west yorks

Hotel was like a building site getting repainted

Posted Apr 16, 2017
The hotel next door is getting a revamp hammer drills going all day berry noisy
5 out of 5
by Katherine

Posted Feb 9, 2017 on Hotels
Ideally located and clean spacious rooms. I would stay in the Best Tenerife again.