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Hotel Illa D'Or

4.5 star property
Beachfront hotel with calming spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Illa D'Or

Photo gallery for Hotel Illa D'Or

Double Room, Balcony, Sea View | Beach/ocean view
Property entrance
Superior Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi
2 restaurants, lunch, dinner served; Mediterranean cuisine
Superior Double Room, Sea View | Bathroom sink

Overview of Hotel Illa D'Or

Reviews
9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Pollensa by travelers.
  • Offers an outdoor pool. Only 5% of properties have this in Pollensa.

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Restaurant
  • BarBarBar

Check out the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
  • Popular LocationPollensa Port16 min walk
  • Popular LocationPlaya del Port de Pollença19 min walk
  • Popular LocationFormentor Beach19 min drive
  • AirportPalma de Mallorca (PMI)57 min drive
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Room options

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building | In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Sea View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Puerto de Pollensa

Located in Pollensa, Hotel Illa D'Or is in the entertainment district and on the beach. Pollensa Port and Alcúdia Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Formentor Cape and Playa de Muro. Hidropark and Karting Can Picafort are also worth visiting. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Puerto de Pollensa travel guideOpens in a new window

What's nearby

  • Pollensa Port - 16 min walk
  • Playa del Port de Pollença - 19 min walk
  • Formentor Cape - 6 min drive
  • Alcúdia Port - 15 min drive
  • Formentor Beach - 19 min drive

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 58 min drive

Restaurants

  • Gran Café 1919 - 16 min walk
  • Cappuccino - 12 min walk
  • Little Italy - 9 min walk
  • Osteria N15 - 16 min walk
  • Himalaya - 15 min walk

About this property

Hotel Illa D'Or

Luxury hotel by the sea
Near Pollensa Port, Hotel Illa D'Or provides a poolside bar, a garden, and a hair salon. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Be sure to enjoy lunch and dinner along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Swimming pool with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), a seasonal outdoor pool, and babysitting (surcharge)
  • A 24-hour front desk, multilingual staff, and wedding services
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 120 rooms have comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Hotel Illa D'Or?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Illa D'Or on Apr 30, 2024 start from $169.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Illa D'Or pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Illa D'Or?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Illa D'Or?

Check-out is at noon.

Does Hotel Illa D'Or provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Hotel Illa D'Or located?

Located in Pollensa, this beachfront hotel is on the boardwalk/promenade and within 1 mi (2 km) of Playa d'Albercuix and Pollensa Port. Playa del Port de Pollença and La Platjola are also within 1 mi (2 km).

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 415 out of 550 reviews" "
Rating 8 - Good. 114 out of 550 reviews" "
Rating 6 - Okay. 16 out of 550 reviews" "
Rating 4 - Poor. 3 out of 550 reviews" "
Rating 2 - Terrible. 2 out of 550 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lovely place to stay. Just two minor gripes - 1. only option to eat after 1830 is in the fine dining restaurant, which isn’t really suitable for families 2. Sofa bed in the apartments could do with upgrading (my back’s not in a good way). Wouldn’t stop us going back though as the hotel is a lovely relaxing place to spend your time and well positioned for a short walk to the restaurants at the port, whilst being far enough away to be isolated from the hustle, bustle and noise.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay. Ordered cycles from company recommended by the hotel . Staff excellent couldn’t do enough for you. Will be staying again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose, North bethesda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x
Stayed 1 night in Oct 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Eduardo was efficient and very welcoming at check-in. Breakfast service (tea/coffee) was very slow but the offering and selection was excellent!
Stayed 1 night in Oct 2023

8/10 Good

Adam James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, have stayed several times, but never get the Expedia Gold Membership VIP offers as stated at the time of booking.
Stayed 7 nights in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed in apartments, couldn't fault it, staff fantastic, BA cancelled flight home staff sorted extra night and courtesy room for later showers etc no issues. Breakfast absolutely superb, omelette lady is a wizard with the eggs. Back soon as we can.
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel stay
A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back
Stayed 4 nights in Oct 2023

6/10 Okay

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in - the receptionist was disinterested, told us the bare minimum, no upgrade or vip options offered (even though these were advertised on Expedia). No refreshments offered. No help with luggage. No offer to store our golf clubs in the storage room downstairs (until the 2nd or 3rd day when we were coming back from a golf trip). Room - Room on 3rd floor, at the back of the hotel very small - it was the one we’d booked, but having stayed at other luxury accommodation we were still slightly surprised at quite how small it was. No full length hanging space in the wardrobe, no space to store our empty luggage and the bathroom was basically a small shower room. The room was boiling hot when we entered as the air conditioning hadn’t been switched on ready for us. Swimming pools - pool area was clean and tidy and pool was clean and a good temperature, but not enough sun beds for all guests. The sun beds in front of the hotel overlooking the bay are all ‘reserved’ with towels by 8am and the small pool at the side of the hotel doesn’t get any sun until after noon (in September) and gets no air/breeze so is terribly hot. Overall feeling about the hotel is that on the surface it looks beautiful but sadly we were somewhat underwhelmed by it. We have stayed at a number of luxury/boutique hotels and this just missed the mark, which is a shame as I expect that for their ‘regular’ customers they go the extra mile.
Stayed 5 nights in Sep 2023

General hotel information

Reasons to Book
Beautiful Rooms & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca