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Overview of Grupotel Acapulco Playa - Adults only

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Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor Spa Tub
View from Room

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya de Palma2 min walk
    Popular LocationPalma Aquarium4 min drive
    Popular LocationEl Arenal Beach5 min drive
    AirportPalma de Mallorca (PMI)8 min drive

Choose dates to view prices

  • Double Room, Balcony, Sea View

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDouble Room, Balcony, Sea View
  • Single Room, Balcony

    4.3/5 guest room rating

    Room amenities

    • 172.00 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Balcony
  • Double Room, Balcony

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDouble Room, Balcony
  • Double Room Single Use, Balcony

    5/5 guest room rating

    Room amenities

    • 215.00 sq ft
    • Sleeps 1
    • 2 Twin Beds
    More detailsDouble Room Single Use, Balcony
  • Double Room, Balcony, Partial Sea View

    Room amenities

    • 215 sq ft
    • Partial sea view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDouble Room, Balcony, Partial Sea View
  • Double Room Single Use, Balcony, Partial Sea View

    Room amenities

    • 215.00 sq ft
    • Partial sea view
    • Sleeps 1
    • 2 Twin Beds
    More detailsDouble Room Single Use, Balcony, Partial Sea View

About this area

Playa de Palma

Located in Playa de Palma, Grupotel Acapulco Playa - Adults only is near the beach. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Palma Aquarium and Aqualand El Arenal are popular area attractions. Katmandu Park and Marineland Mallorca are also worth visiting.
Visit our Playa de Palma travel guide
Popular Location

What's nearby

  • Playa de Palma - 2 min walk
  • Palma Aquarium - 4 min drive
  • El Arenal Beach - 5 min drive
  • FAN Mallorca Shopping - 6 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 8 min drive

Getting around

  • Intermodal Station - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • AirportPalma de Mallorca Airport (PMI) - 8 min drive

Restaurants

  • L'Arcada — 3 min walk
  • Mikel — 5 min walk
  • Bella Italia — 5 min walk
  • XII Apostples — 6 min walk
  • Sa Barca — 10 min walk

About this property

Grupotel Acapulco Playa - Adults only

Adults-only beach hotel
Guests of this beach hotel will appreciate convenient onsite amenities such as a sauna and spa services. All 143 rooms boast deep soaking tubs and offer free WiFi and balconies. For a bit of entertainment, TVs come with satellite channels, and guests will also find minibars and hair dryers.
Grupotel Acapulco Playa - Adults only offers 143 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa de Palma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking
  • Street parking
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 10 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • German
  • Spanish

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from March 15 2020 to January 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Palma
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Playa de Palma
Grupotel Acapulco Playa - Adults only Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Grupotel Acapulco Playa - Adults only and receive a full refund?
Yes, Grupotel Acapulco Playa - Adults only offers free cancellation on select room rates, because flexibility matters! Please refer to Grupotel Acapulco Playa - Adults only cancellation policy on our site for more details about any exclusions or requirements.
Does Grupotel Acapulco Playa - Adults only have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Grupotel Acapulco Playa - Adults only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Acapulco Playa - Adults only?
There is free parking nearby.
What time is check-in at Grupotel Acapulco Playa - Adults only?
Check-in is from 2:00 PM - anytime.
What time is check-out at Grupotel Acapulco Playa - Adults only?
Check-out is at noon.
Where is Grupotel Acapulco Playa - Adults only located?
With direct access to the beach, this Playa de Palma hotel is within 1 mi (2 km) of La Porciuncula Church, Playa de Palma, and Palma Aquarium. El Arenal Beach and Port of El Arenal are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
49
4 - Good
47
3 - Okay
10
2 - Poor
3
1 - Terrible
0

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good staff!
Stayed 10 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Stayed 2 nights in Jan 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Stayed 3 nights in Nov 2018

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