Ratings based on 154 Verified Reviews

3.9 out of 5
67% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by Atheer

Fair

Posted Sep 7, 2017 on Hotels
Pros: - Location near bus stops and the beach - Air conditioning. Cons: - No lift - You have to pay for WiFi - No tea/coffee maker
Comment from Hotel Management
Sep 9, 2017
Los Hostales no tenemos ascensor....ninguno, porque somos infraestructuras muy pequeñas. El aire acondicionado funciona perfectamente, es más , es nuevo, pero muchos clientes lo ponen en aire caliente, cuando suben a limpiar las habitaciones la camarera lo pone correctamente, pero el cliente lo cambia. Wifi esta anunciado que debe pagarse 5 € por habitación, precio por un día o 30 días cuestan¡ lo mismo. Hay sitios que lo dan gratis, pero puede estar 1 hora esperando conectarse. Nosotros hemos invertido 1200 € en antenas repetidoras y la conexión es perfecta.
4 out of 5
by A verified traveler

Basic hostel

Posted Jul 22, 2017 on Hotels
It was very basic...no blankets,soap,shampoo and conditioner just a bed and bathroom.
Comment from Hotel Management
Jul 29, 2017
Muchisimas gracias!!!!
1 out of 5
by A verified traveler from United Kingdom

Shockingly Bad!!!

Posted Jul 18, 2017 on Ebookers
I've travelled all over the world and have never had an experience like here! There is nobody here after 8pm if you have any issues. Lots of people here drunk, taking drugs etc. Partying all night with loud banging music, shouting off the balconys, banging on our door at 3am, sick in the corridors, cockroaches near the bins. It is discusting! We woke up with bed bug bites too. The owner is the rudest person ever and won't listen to you, just says if you don't like get your stuff sleep on the beach! We had my elderly mum so was not ideal, left after one night, owner became aggressive to us so had to call police while we got our stuff. Refused to refund any money even tho we didn't stay, booking agent refunded us given we had been treat so badly. We left arenel, it is soooo dirty, we ended up staying in the airport 1 night then transferred to another resort in the morning where we eventually had a great holiday! Be careful of your security deposit too, owner will lie to try and keep it! Asks for 100euros, when website says only 20euros deposit!
Comment from Hotel Management
Jul 20, 2017 by Propietario, Hotel Management
Usted fue sacada del hotel con la pilicia, nuestro hostal accionara legalmente por injurias y calumnas....muy lejos de la verdad. Por cierto pague todo lo que ha roto!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel near beach

Posted Jul 9, 2017
Excellent location Fab host who was super helpful Clean tidy rooms Near beach Would definitely recommend Thoroughly enjoyed our stay and would love to go back ! Thank you!
Comment from Hotel Management
Jul 14, 2017 by fernanda, Hotel Management
Muchisimas gracias!!!!!
4 out of 5
by A verified traveler

Great stay for one night

Posted May 29, 2017 on Hotels
The welcome dog was lovely :) the commons tea also great! Our beds were comfortable.thenarea of town is too party focused for my liking
Comment from Hotel Management
Jun 7, 2017
Muchas gracias!!!!
4 out of 5
by A verified traveler

Cheap stay with decent room

Posted May 23, 2017 on Hotels
Overall the stay was nice with reasonable price. It's not far from Palma and room is decent and clean. It's a cheap stay and hostel so don't expect too much and make sure you bring your own gadgets (like shampoo and shower gel) One thing to keep in mind is that check in time is ONLY from 2:30(or 2)-7:30. They close the reception at 8pm and no one will be there to help you check in. We didn't know that beforehand and didn't receive any notice but luckily we arrive early and was able to get the key. I saw one group of ppl couldn't check in and had to go else where for that night. Another thing is that they don't have free wifi, you will need to pay €5 each day if you want to use internet. I will say if you are tight on budget and just want to find a place to sleep while visiting Palma, this is the place for you. (And they have a beach nearby!) but if you want to enjoy your vacation with a nice room, you might want to choose other places.
Comment from Hotel Management
May 25, 2017
Good afternoon, we are glad that their stay was to your liking, we infamamos you to the check-in hours if she is correctly published in our Web pages, the champo in hostels is not obligatory but just put in the halls to catch them and wifi are € 5 each day but €5 the entire stay is a day or a month sale... profitable. Thanks a lot
5 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
amazing people
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Simple hotel close to the beach.

Posted Oct 8, 2014
Pros: We had a room with a balcony which we liked very much and coming and going was made easy by each of us being given a key. Well located and clean.
Cons: Additional surface area for bathroom toiletries would reduce the need for bending.
Location: Near to the beach with lots of eating places in the vicinity.
We arrived too early to book in but the hotel owner allowed us to leave our suitcases until the room was ready. The owner of the hotel is very much in charge and is very helpful.
4 out of 5
Recommended
for Everyone
by Breda from london

A great budget option

Posted Apr 12, 2014
Fernanda the owner is extremely helpful and is always around to sort anything out. The hotel is extremely clean and well looked after. It is a couple of minutes walk to the beach and a 40 min bus ride in to Palma town. A great budget option
4 out of 5
by A verified traveler from Malmö

Good value for money

Posted Apr 17, 2012 on Hotels
Nice hostel with very helpful and friendly staff. Obviously not the standard of a high-end hotel, but if you're not travelling with your spouse it is very good value for the money you pay. I slept well, was not disturbed and had a nice balcony. The only thing was that we only got one towel half the times the cleaning lady restocked our room. If I go back I'd stay there again.