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Overview of Hotel HSM Reina del Mar

Photo gallery

Guest reviews

3.7 / 5Good
143 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationEl Arenal Beach4 min walk
Popular LocationPort of El Arenal8 min walk
RestaurantBallester1 min walk
RestaurantSanto Cristo2 min walk
AirportPalma de Mallorca (PMI)10 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Single Room

    Single Room

    Room amenities

    • 161 sq ft
    • Resort view
    • Sleeps 1
    • 1 Twin Bed
    Show more
  • Double Room

    Double Room

    Room amenities

    • 237 sq ft
    • Resort view
    • Sleeps 3
    • 2 Twin Beds
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  • Double Room, 3 Twin Beds

    Double Room, 3 Twin Beds

    Room amenities

    • 237 sq ft
    • Resort view
    • Sleeps 3
    • 3 Twin Beds
    Show more

About this area

El Arenal

Located in Playa de Palma, Hotel HSM Reina del Mar is near the beach. Cathedral of Santa Maria of Palma and Paseo Maritime are notable landmarks, and travelers looking to shop may want to visit Porto Pi Centro Comercial. Palma Aquarium and Aqualand El Arenal are also worth visiting.

Popular Location

What's nearby

  • El Arenal Beach - 4 min walk
  • Port of El Arenal - 8 min walk
  • Playa de Palma - 9 min walk
  • Aqualand El Arenal - 13 min walk
  • Palma Aquarium - 9 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 16 min drive
  • Palma de Mallorca (PMI) - 10 min drive

Restaurants

  • Ballester - 1 min walk
  • Santo Cristo - 2 min walk
  • El Punto - 2 min walk
  • Madrid - 2 min walk
  • Moby Dick - 3 min walk

About this property

Hotel HSM Reina del Mar

3-star hotel, walk to El Arenal Beach
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a 24-hour front desk, and tour/ticket assistance are onsite. All 180 rooms offer free WiFi, balconies, and TVs with cable channels. Guests will also find desks and free toiletries.
Hotel HSM Reina del Mar offers 180 accommodations with complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.
Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free nearby parking

Food and drink

Free full breakfast available daily 8:00 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

Elevator
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German
Spanish

Outdoors

Pool sun loungers
Terrace

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)

Bathroom

Bathtub
Free toiletries

Entertainment

Cable channels
TV

Outdoor space

Balcony

More

Desk

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Renovations and closures

This property is closed from 15 March 2020 to 29 March 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Hotel HSM Reina Mar
  • Hotel HSM Reina Mar Playa de Palma
  • Hotel Reina Mar
  • HSM Reina Mar Playa de Palma
  • HSM Reina Mar
  • Hotel HSM Reina del Mar Hotel
  • Hotel HSM Reina del Mar Playa de Palma
  • Hotel HSM Reina del Mar Hotel Playa de Palma
All reviews

Frequently asked questions

Guest reviews

5 - Excellent
29
4 - Good
61
3 - Okay
33
2 - Mediocre
14
1 - Poor
6
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Hotel

It suited us but may not suit younger people

Stayed 7 nights in Sep 2019

3/5

  • Liked: Cleanliness, staff & service

Or party people

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.

Stayed 5 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at Hotel HMS Reina del Mar

Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.

Stayed 7 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2019

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort

Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel

Stayed 3 nights in Oct 2018