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Hotel HSM Reina del Mar

Photo gallery for Hotel HSM Reina del Mar

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Hotel HSM Reina del Mar

Hotel HSM Reina del Mar

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

Explore the area

  • AirportPalma de Mallorca (PMI)12 min drive
  • Popular LocationCathedral of Santa Maria of Palma18 min drive
  • Popular LocationPort of Palma de Mallorca25 min drive
  • Popular LocationPuerto Portals Marina26 min drive

Choose dates to view prices

About this area

Llucmajor

Located in Llucmajor, Hotel HSM Reina del Mar is near the beach. While the natural beauty of El Arenal Beach and Playa de Palma can be enjoyed by anyone, those looking for an activity can check out Port of El Arenal. Aqualand El Arenal and Marineland Mallorca are also worth visiting. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Port of El Arenal - 8 min walk
  • Caló de Sant Antoni - 10 min walk
  • Cathedral of Santa Maria of Palma - 18 min drive
  • Port of Palma de Mallorca - 25 min drive
  • Puerto Portals Marina - 26 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • Casa do Pulpo — 3 min walk
  • El Nilo — 5 min walk
  • Blues Bar — 5 min walk
  • Piccolo Sogno — 5 min walk
  • Cafè del Sol — 5 min walk

About this property

Hotel HSM Reina del Mar

3-star hotel, walk to El Arenal Beach
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a 24-hour front desk, and tour/ticket assistance are onsite. All 180 rooms offer free WiFi, balconies, and TVs with cable channels. Guests will also find desks and free toiletries.
Hotel HSM Reina del Mar offers 180 accommodations with complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs. This Llucmajor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Free toiletries
  • Towels

Entertainment

  • 28-inch TV
  • Cable channels

Outdoor space

  • Balcony

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 29 out of 143 reviews
5 - Excellent 20%
Rating 4 - Good. 61 out of 143 reviews
4 - Good 43%
Rating 3 - Okay. 33 out of 143 reviews
3 - Okay 23%
Rating 2 - Poor. 14 out of 143 reviews
2 - Poor 10%
Rating 1 - Terrible. 6 out of 143 reviews
1 - Terrible 4%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
It suited us but may not suit younger people
Stayed 7 nights in Sep 2019

3/5 Okay

Liked: Cleanliness, staff & service
Or party people
Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Stayed 5 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel HMS Reina del Mar
Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Stayed 7 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Stayed 3 nights in Oct 2018