Standard Double or Twin Room, Balcony, Ocean View | View from room
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Reviews of BG Hotel Java

4 out of 5
BG Hotel Java
Carrer Goleta, s/n, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1008 reviews" "
Rating 8 - Good. 388 out of 1008 reviews" "
Rating 6 - Okay. 77 out of 1008 reviews" "
Rating 4 - Poor. 22 out of 1008 reviews" "
Rating 2 - Terrible. 14 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property although the air con was not working in our room so had to leave the balcony door open
Stayed 2 nights in Apr 2024

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, reasonably priced. Very close to the airport to use the bus and a 2 min walk to the beach. Plenty of shops and restraunts to choose from. Would return
Stayed 2 nights in Apr 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Gary Louis Como

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet breakfast and staff overall very accommodating
Stayed 4 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, clean and value for money, nice facilities
Stayed 7 nights in Mar 2024

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfesr
Stayed 4 nights in Mar 2024

10/10 Excellent

Deborah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here for a week. It was off season so quiet and peaceful. The staff were very friendly and helpful. The room was spacious and clean with a very nice shower and an awesome view of the sea & pool. My only reserve is that the outdoor pool was not heated so very cold and the indoor was also fairly cold. But I braved the cold and enjoyed swims. The buffet is nice and what you would expect. It’s only a 2 min walk to the beach with quite a few lovely spots for lunch. I would not rely on the late checkout they say they offer. Being off season, the hotel was quite clearly half empty but when I asked if I could do late checkout they said no and claimed 30 people were waiting on room. Despite this I had a late flight and stayed by the pool all day looking up and the clearly empty rooms (it’s obvious which rooms are vacant due to curtains being closed etc). I would have been grateful for the option of late check out as advertised by the hotel. Apart from this I did have a lovely stay here and would recommend it.

10/10 Excellent

Deborah Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Clean room, great view, friendly staff and just a 2 min walk to the beach. The bus stop right outside is very convenient to get into palma. The food was nice and the head chef is so lovely to everyone. My only reserve is that the pool isn’t heated which meant it was very cold and the indoor pool wasn’t very warm either. But I did have a wonderful time and would definitely stay here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ericka Viviana

Me agradó mucho la habitación y sus instalaciones muchas gracias
Stayed 1 night in Mar 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 3 nights in Feb 2024

8/10 Good

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Large restaurant area provided a very good breakfast. The hotel has bus stops right outside making access into Palma and to the airport very easy. Only downsides were (1) there were no tea/coffee making facilities in the room, (2) the AC was very warm (I couldn't turn it down) and (3) in order to use the in-room safe there was an additional payment of €7 per day. I had never encountered this before. I didn't need to use the safe so it was ok but for those who do it's a hidden charge you could do without. Overall these were not huge issues for me but worth mentioning in this review.
Stayed 3 nights in Nov 2023

8/10 Good

Celia

Stayed 7 nights in Nov 2023

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godny polecenia.
Bardzo sympatyczna obsługa. Hotel dobrze wyposażony, w tym wewnętrzny basen z podgrzewaną wodą i siłownia. Śniadania i kolacje różnorodne. Pokoje z widokiem na morze i bardzo blisko do plaży.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sevasa

Stayed 1 night in Nov 2023

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Fraser

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
If you want to have a room like a sauna , this is your place . Staff informed that it’s now autumn/winter and no need for air con. Breakfast room was also exceptionally warm
Stayed 1 night in Nov 2023

8/10 Good

Paebo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

waltraud

Stayed 5 nights in Nov 2023

2/10 Terrible

ADRIANA

Stayed 3 nights in Nov 2023

8/10 Good

Annika

Stayed 2 nights in Nov 2023

6/10 Okay

parinaz

Stayed 4 nights in Nov 2023

10/10 Excellent

Rami

Stayed 7 nights in Oct 2023

2/10 Terrible

Alvin

Business traveler
Disliked: Cleanliness, staff & service, amenities
On entering the room: Towels smelled like sweat and were rough with dingy brownish areas. The toilet seat was uncleaned with smudges of God knows what. At 9:30am the cleaner kept knocking down the door to clean the room (checkout is at 11am). I told her I'm not ready, but she came back knocking the door continuously at 10am. The breakfast buffet had lots of food, but very poor quality; and people were coughing and blowing their noses over the food. The problem was how the food was displayed, not the people who needed to cough. Now what was good: Close to the beach, staff are polite and helpful, nice marble finishings, good pool area, easily get a bus in front of the hotel. If you are not too keen on hygiene go for it, if you expect white towels and a clean toilet seat think twice
Stayed 1 night in Nov 2023

8/10 Good

Howard

Liked: Cleanliness
Disliked: Room comfort
Ok
Indoor pool disappointing. Changing facilities poor. Reception staff not particularly friendly Nice hotel lovely view Beds uncomfortable due to pillows being so hard
Stayed 3 nights in Oct 2023

8/10 Good

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Stayed 1 night in Oct 2023

8/10 Good

Erik

Stayed 4 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 4 nights in Oct 2023

8/10 Good

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for the price
Stayed 2 nights in Oct 2023

10/10 Excellent

dean

Stayed 4 nights in Oct 2023

4/10 Poor

Daniela, Montreal

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We arrived at 17h30 in the room. The AC has not been on prior to our arrival and the temperature in the room was 27C and very humid. Turned the AC on, it barely cooled the room to 25C in the morning. For people who cannot sleep at 25 or 26C, avoid this hotel. Other than the temperature issue, all was good, very clean, good beds, Close to the airport and beach.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BG Java is beautiful . Modern, immaculate and lovely to look at. The staff are attentive, welcoming and helpful. The view of thw sea was juat the icing on the cake. I would recommend to anyone. Fabulous place!
Stayed 4 nights in Oct 2023

8/10 Good

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

olivier

Stayed 1 night in Oct 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice buffet
Stayed 1 night in Oct 2023

10/10 Excellent

Mogens Krogh

Stayed 1 night in Oct 2023

8/10 Good

Marian

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Marie-Josephe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view was amazing. Very confortable beds. Quiet room. Very nice pool and 5 minutes to the beach. Couldn’t be better. Best of all was the care and kindness of the staff towards my daughter who has disability. We had a great stay.
Stayed 5 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Very small balcony a uk tv limited to 2 news channels
Stayed 4 nights in Sep 2023

10/10 Excellent

Alison

Stayed 1 night in Sep 2023

8/10 Good

Kim

Stayed 4 nights in Sep 2023

2/10 Terrible

Sandra

Traveled with group
The rooms were so hot with failing air conditioners. The beds were so hard we couldn’t sleep. There was a loud party outside our room til midnight with a live band. We were exhausted so that didn’t work for us. Clean rooms were nice.
Stayed 1 night in Sep 2023

8/10 Good

Mashael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located, comfortable bed, and modern facilities. Rooftop pool is a bonus. Only downside is that the bathroom needs repairs : faucets falling apart, water leaking and missing the sliding door for privacy in the bathroom.
Stayed 5 nights in Sep 2023

6/10 Okay

Matteo

Traveled with partner
Liked: Cleanliness, staff & service
It is a nice hotel in general and the position is very good. The area is nice and seems safe. The room is nice but a bit small and the cleaners are perfect (very polite and kind people). Now let's come to the negative points. You say that you have a private parking in the hotel, but 4 parking spaces for 400 rooms I guess is not enough. Indoor swimming pool not very well maintained (hydro massage doesn't work) and also I found the swimming pool a bit dirty. The worst part in my opinion has been the breakfast. Probably the salty choice is fine but for an Italian like me who love the sweet breakfast there was no good choice. I could eat the croissants only on the first day as for the rest of the stay they were so hard (I think they always put the rest of the previous day). There was no jam or hazelnut cream and all selection of no diary milk had a horrible taste. I would never include the breakfast but this is just my opinion!:)
Stayed 12 nights in Aug 2023

8/10 Good

Anikken

Stayed 4 nights in Sep 2023

10/10 Excellent

Clara

Stayed 6 nights in Aug 2023

8/10 Good

maria

Stayed 4 nights in Aug 2023

10/10 Excellent

Mats

Stayed 5 nights in Aug 2023