Ratings based on 71 Verified Reviews

3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 10, 2017 on Hotels
Nice quiet spot away from the main strip... We were a small annex type building nice and quiet.. Romm wasn't cleaned properly prior to our arrival as I stood on a piece of glass in the bedroom... I subsequently found more pieces around the floor... Told reception and the had cleaners up straight away but no-one came to me afterwards to ask if my foot was OK..or if I needed medical attention... Anyway other than that it was a lovely place to stay food was super and lovely staff....
Comment from Hotel Management
Aug 19, 2017 by Mac Paradiso Garden, Hotel Management
Dear guests, thank you for your coment. We will ask our housekeeping what was happened and we are very sorry for that. Best regards ADC-Hotelmanager
5 out of 5
by paulina

Comfy stay @paradiso

Posted Jun 27, 2017 on Hotels
Great multilingual staff, price is excellent and over all it's a nice place.
Comment from Hotel Management
Jul 11, 2017 by Mac Paradiso Garden, Hotel Management
Dear Guest, thank you very much for your comment. Best regards ADC-Hotelmanager
4 out of 5
by Brian

Posted May 12, 2017 on Hotels
Resturant and food excellent the rooms are dated with thin walls.The location great just a short stroll to beach. Staff really helpful and polite.
Comment from Hotel Management
May 21, 2017 by Mac Paradiso Garden, Hotel Management
Dear Mr. Brian, thank you for your comment. We hope you will visit us again . Best regards ADC-HotelManager
2 out of 5
by Sarah

Outdated

Posted Sep 15, 2012 on Hotels
We stayed here for a couple of nights only, which we were actually glad about. There werent any other English people in the hotel, which wasnt a problem for us, but the reception staff were quite rude. When we came to check in, the lady looked appalled that there were customers waiting, and left us standing for a long time with no apology/explanation. The room itself was fine, however there were no tea and coffee facilities in the room, which are basics! Considering breakfast is served from 8am to 2pm, it meant that we were unable to get a hot drink in the morning on either day (as we had early starts/return flight). We thought 8am was quite a late start from breakfast- we paid for b&b and could not eat anything! The hotel pool and bar were fine, if in need of a little modernisation. The surrounding area was...odd. We went out looking for one thing- Spanish food. We thought finding a decent Tapas bar would be easy. However, the surrounding eateries cater only to the German tourists, so Spanish food was not on the menu anywhere! Overall, the stay was fine, but personally we wouldn't rate it 3.5 stars, more like 2 stars overall. Not recommended if having other English travellers around you is important, but not a bad hotel to use as a base.
3 out of 5
Recommended
for Other
by Veena

Mac Paradiso Garden Hotel

Posted Sep 3, 2012 on Ebookers
The female manageress was exemplary in how she handled the change to the room that had been reserved for me. She was sympathetic, professional and very pleasant. The room was clean and spacious. The food was fine and lots of it. The beach was nearby as was the bus service to Palma and the airport. .
3 out of 5
Recommended
for Couples
by Anonymous

Good location

Posted May 12, 2011 on Orbitz
The staff was very friendly, but didn't speak much English. We arrived on a very early flight and they let us check in several hours early. The food was ok, the dinner buffet was much better than the breakfast buffet. The room was very nice except the bathroom. The bathroom was kind of dirty. There is free wireless internet in the bar. Great location. Short walk to beach, shops, and restaurants, but still in a quiet area.
4 out of 5
by A verified traveler from Ormskirk

A Little Gem

Posted Aug 19, 2007
When you first arrive to the hotel reception it looks awful, but don,t be fooled, once you get past the frosty lady on reception and the prison look to the front you enter a hotel worthy of its 3***, they say the staff can make or break a hotel, well the staff here are superb they are friendly and very efficient, being the only two english people in a hotel full of German, Dutch and Spanish people i thought they would not be bothered, i could not be more wrong my daughter was treated like a VIP and every opportunity they would come over and sit and talk with us, the food was good but it does as with most places recur after 6/7 days, the room was ample for two people maybe a little dated but nothing to complain about, and quiet the hotel was so quiet at night i was not disturbed once, perfect sleep zzzzzzzzzzzz, the pool area and gardens although not the biggest always had beds or tables to sit on, one tip for the hotel, get rid of the tennis court only two people used it, its a waste of space, my only dissapointment with the hotel was the indoor pool, its outdoor with a greenhouse like cover, drinks are fine usual hotel prices, most of the German people wanted peace and quiet, the teenagers when they tried to get roudy were told off and berated, a truely enjoyable 10 day stay.
5 out of 5
by A verified traveler

Posted Oct 27, 2017
Alles lief super problemlos ab, vom Empfang bis zum Check out alles super!
Comment from Hotel Management
Nov 1, 2017 by ADC-Hotelmanager, Hotel Management
Sehr geehrte Gaeste, vielen Dank fuer Ihre Top-Bewertung. Wir wuerden uns freuen Sie im Jahr 2019 nach der Renovierung wieder bei uns begruessen zu duerfen. Viele Gruesse
4 out of 5
Recommended
for Everyone
by A verified traveler from Marburg

Gute, solide Wahl in prima Lage...!!!

Posted Sep 26, 2017
Pros: Das gute Frühstück bis 14 Uhr. TOP!! Hat eigtl. 4* verdient! Toll auch: Man kann draußen auf der schönen Terrasse frühstücken.
Cons: Im Bad nur 1 kl. Stück Seife nebst Plastikbecher. Kl. Duschgel wäre noch nett gewesen. Getränkeautomat im leider immer leer. Snackautomat fast leer.
Location: Für Biker die Motorradvermietung direkt ums Eck! Straße runter, geradeaus zum Strand, linksseitig. Top gewartet, gute Auswahl vom 125er bis BMW GS.
Zu allererst meine Ansprüche. War 5 Tage zum Moped gefahren und 2 Tage mit Clique am Strand. Also den ganzen Tag kaum im Hotel. Sauber sollte es sein. Dafür wurden meine Ansprüche dort zu 100 % erfüllt. Werde garantiert wieder mal dort buchen, wenn ich zum Moped fahren auf die Insel komme.. Die Lage ist super! BM4 in zweiter Reihe. Weit genug weg vom Trubel, um schlafen zu können, aber nah genug drann, um alles zu Fuß machen zu können! Für Biker! Eine wirklich TOP Vermietung ist direkt ums Eck. Einfach die Straße runter, geradeaus zum Strand, linksseitig. Top gewartet, gute Auswahl vom 125er bis BMW GS. Superfreundlich und preislich o.k! Mein erster Besuch im Paraiso. Hab schon wirklich viele Hotels durch an der Playa und kann vergleichen. Das hier hat das Zeug zu meinem neuen Favoriten im 3* Bereich. Warum?! Ist zwar was älter, aber eigtl. noch sehr gut in Schuß! Nach einer Renovierung wirds sicher viel teurer. Für 14 Tage mit der ganzen Family würde ich was anderes buchen. Aber für normale Ansprüche an der Playa voll im Rahmen. Mein Einzelzimmer (mit großem Balkon!) war klein, aber voll o.K und sauber! Die Klima funzte gut und weil der Raum relativ klein war, sofort kühl, bei Bedarf. Bett war auch top und keine Hängemette! Steckdosen sind leider Mangelware. Personal im Restaurant sehr freundlich. Sekt gratis u. wird gebracht. Frischer O-Saft (auf Bestellung) nur 1,80€. Preisleistung + Lage insgesamt TOP! Gästestrucktur (im Sept.) sehr angenehm. Komme gerne wieder!
Comment from Hotel Management
Sep 30, 2017 by ADC-Hotelmanager, Hotel Management
Sehr geehrter Gast, vielen Dank fuer Ihre Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat und wuerden uns freuen Sie bald wieder bei uns begruessen zu duerfen. Viele Gruesse
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017 on Ebookers
Small rooms and thin walls :) don't stay close to the pool chose 3rd floor and above.
Comment from Hotel Management
Sep 28, 2017 by ADC-Hotelmanager, Hotel Management
Dear guests, thank you for your coment. We will renovate the whole hotel next winter. We hope you come to visit us again. Best regards