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Great location, everybody friendly. love animals on premises
Staff was great and always wanting to help you! Great food
Very clean. Very friendly staff. Close to beach. Always has staff encourage to get involved in activities...Beach volleyball...exercise by the ocean. If you don't like all the hubbub you can go to the adult pool that has a bar. Very quiet. Nice pool area. Buffet is not air conditioned. Restaurant's ...
3rd stay and still enjoyed this place. Weather was perfect most of the week. Had room change second day and second room was much better than first
Great customer service, clean hotel and a lot to do
This was our second stay at Sandos. Absolutely love it. There is so much to see and do. The only downside was all of the construction going on. We were not able to see the Mayan Ruins as they were blocked off. The food was great as always and the staff is out of this world. We stayed in the adults ...
It was very relaxing but a lot of fun. I would recommend this hotel overall. My one complaint would be that some of the food could be better in the actual restaurants like the Italian and Japanese themed ones but other than that it was great.
Hotel seemed new, or very well taken care of. Food was very good for what I expect from a hotel at this price (I take an all inc. Vaca every year for 11 years now) Area for improvement, better organized activities by the pool.
We stayed at the Iberostar Tucan for 10 days in early November 2017. The hotel and hotel staff, room, grounds, wildlife, beach, and town were wonderful. We've also stayed at the RIU Yucatan in past years and enjoyed it, as well. At the Tucan/Quetzal, the howler monkeys visiting from the jungle to ...
Our experience was great. I don't think I came across any rude staff. They were all polite and very helpful. Dinners were amazing.
Good variety of activities, loved the snorkeling/catamaran team. Food is great. Helpful guest services team if you visit them (nobody picked up my calls). Cocktails contain too much ice and too little of other ingredients. Terrible wi-fi in the room and totally nothing in the restaurants. Upon checking ...
started a little rough. the hotel staff fixed all issues and made sure there were no more during oir stay. great hotel and staff.
Beautiful place!!! We loved the Manglar experiences, kayaking, snorkeling, biking... it was amazing!!! All the Staff was very nice and polite!! Amazing people. I was glad that the hotel was close to the parks (Xcaret,Xplor, etc). The only thing I would recommend to make the stay more pleasant, is ...
Nice Hotel. Very Friendly and helpful. Food was good.
The hotel was more on the quieter side, which was great. If we wanted a nightlife, located a few resorts down would be the maya in which we had full access to as well. The rooms, despite having a beachfront view were mediocre. That could be said for the food as well. Wifi is free...however it is ...
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