expedia
Photo gallery

Reviews

3.8 / 5Good
286 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Playa del Carmen Main Beach
    1 min walk
  • Popular Location
    Mamitas Beach Club
    2 min walk
  • Popular Location
    Nuestra Senora del Carmen Catholic Church
    13 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Junior Suite, 1 King Bed

    Room Amenities

    • 635 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Master Suite

    Room Amenities

    • 1905 sq ft
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More details
  • Penthouse, 2 Bedrooms

    Room Amenities

    • 2648 sq ft
    • Sleeps 6
    • 2 Double Beds OR 1 King Bed
    More details
  • Luxury Suite, 1 Bedroom

    Room Amenities

    • 1420 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Master Suite with Pool

    Room Amenities

    • 1905 sq ft
    • Sleeps 5
    • 1 King Bed OR 2 Double Beds
    More details
  • Premium Penthouse, 2 Bedrooms

    Room Amenities

    • 2680 sq ft
    • Sleeps 7
    • 1 King Bed and 2 Double Beds
    More details

About this area

Playa del Carmen

Aldea Thai Luxury by Mistik is located near the beach and in a walkable area with good shopping. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Our guests appreciate the hotel's location for the nightlife.

Visit our Playa del Carmen travel guide
Popular Location

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Mamitas Beach Club - 2 min walk
  • Quinta Avenida - 2 min walk
  • Nuestra Senora del Carmen Catholic Church - 13 min walk
  • Central Square - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

About this property

Aldea Thai Luxury by Mistik

4-star Playa del Carmen hotel in Downtown, walk to Playa del Carmen Main Beach
This hotel features an outdoor pool, a fitness center, and a swim-up bar. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, dry cleaning, and tour/ticket assistance. All 52 rooms feature kitchens with refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include balconies, DVD players, and premium bedding. Housekeeping is available on request.
Aldea Thai Luxury by Mistik offers 52 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Playa del Carmen hotel provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Parking height restrictions apply

Food and drink

1 swim-up bar and 1 poolside bar

Things to do

18 holes of golf
Fitness center
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Full-sized refrigerator
Kitchen
Microwave
Outdoor pool

Conveniences

Elevator
Water dispenser

Guest services

Concierge services
Dry cleaning service
Front desk (limited hours)
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

Cable channels
DVD player
TV

Food and drink

Coffee/tea maker
Kitchen
Microwave
Refrigerator

Outdoor space

Balcony

More

Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 7:00 PM. <br />If you are planning to arrive after 7:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for MXN 145.0 per night.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 5000 per stay
  • Breakage deposit: MXN 5000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping fee: MXN 360 every 3 days, varies per unit size
  • Crib (infant bed) fee: MXN 145.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 9:00 AM to 7:00 PM.Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Aldea Thai
  • Aldea Thai By Mistik Carmen
  • Aldea Thai Luxury Condohotel Hotel
  • Aldea Thai Luxury Condohotel Hotel Playa del Carmen
  • Aldea Thai Luxury Condohotel Playa del Carmen
  • Aldea Thai Luxury by Mistik Hotel
  • Aldea Thai Luxury by Mistik Playa del Carmen
  • Aldea Thai Luxury by Mistik Hotel Playa del Carmen

Frequently asked questions

5 - Excellent
96
4 - Good
98
3 - Okay
46
2 - Mediocre
21
1 - Poor
25
4.2
Cleanliness
3.7
Service and Staff
2.9
Amenities
3.8
Property condition

3/5

  • Disliked: Staff & service

Good to sea view, room is so nicely set up...and very sort walk to ocen

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel was in a great location. Large rooms but a bit "tired".

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is about the 5th stay at this property. I’d have to say that they have reduced the staff considerably. They no longer have an office there either. The condo is still in a great location and has been maintained, so it is very nice to stay there. The pool is very nice and the grounds are clean. I will be visiting again.

Stayed 8 nights in Nov 2019

2/5

  • Disliked: Staff & service

0% service hotel

Rzoom is big but no service. And I didn’t expected it before. There are no one to do housekeeping for 3 days. Even I went to reception in person and ask, he said okay he will help inform. After that, I have also check with the person who is doing house keeping in the next door. But she was saying that she need to wait for alert to do so. And she can’t help me either. Another things. I have called and asked the reception about where is the light button for the balcony (the private swimming pool). He said he don’t know and asked me to call my administrator by using my mobile and do international call by myself. I can’t find anyone help in this resort. This is very disappointed in this hotel.

Stayed 3 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Aug 2019

Tell us how we can improve our site