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The best resort! The staff, food, accommodations, cleanliness, and all the extra amenities were fabulous. One minor complaint.....air conditioning fans blows directly towards the bed (very powerful) gave us a sore throat.
The beach is quite rocky with a ton of seaweed but pools, restaurants and staff were just outstanding. A special shout out to Jeremias and Xavier at the restaurant and Patricia, the masseuse. It might be nice for the resort to offer a "Mexican Market" one day a week for local merchants to display ...
Great staff. Nice people. Hotel could use a remodel
Everithibg was great. Good quality food. Clean room. Good location for activities. Totally recommend it
I GF and I decided to go to Paradisus because of the location and amenities. We stayed at the adults only part of the hotel. It was most relaxing! TIP, I understand that there was a very small service charge for room service, like $5. But, you could order as much as you want! We will definitely be ...
Honestly, I couldn’t have anything done differently. Our stay was such a pleasure, the staff was amazing and plenty of pools and restaurants you never had a problem making time for any of them.
This is the perfect place to relax and enjoy a high class all inclusive resort that is small, beautiful, quiet and classy. The beach is perfect, there were always beach loungers available, the restaurants were very good (except one) and the service very friendly and the staff always immaculately ...
We had a fabulous time, the staff, food and room were amazing.
This place is top notch all the way. Clean, beautifully maintained, great food, comfortable rooms, can't say a single bad thing about it or the staff.
great staff, #1 cusyomer service, a lot fun activities for both children and adult. Great quality of food especially sea foods. Fresh fruite bar daily.
Great vacation destination in Mexico. Resort located in the middle of Jungle and also ocean.The Food was great. I will definitely come back again...
The staff are wonderful from start to finish and the hotel is cleaned and maintained perfectly. The layout is great with nice pools, fitness area, beach and a jungle like area you walk through in the middle. The animals everywhere made the experience!
Stephanie our concierge; Liz out Butler and Ivan from the activities team went out of their way catering to all of our needs. We had a great trip.
Good property and beautiful beach. Food is good and drink selection is average. Good activities and good evening entertainment. Wi-Fi is suspect but staff are very pleasant and helpful. They need to speed up check in process and disclose a few more fees such as taxes on the booking site.
We stayed from Feb 13-.Feb 18. Perfect weather. It was not too hot at all, No rain either. Our rooms were not ready at noon but they gave us our bracelets, kept our luggage and we then went to eat and drink. The wifi signal is good, We have 17 people in our group with some staying on the right (if ...
All was great, the food, drinks, staff, and the facilities. The beach left something to be desired, but the resort did the best with what they had.
Our visit at Ocean Maya Royal ranged from terrible to excellent. The persistent urge to sell you on their time share, the lack of hot water, room phone not working for half the trip, and spending our first dining experience waiting over an hour for a drink/food. The beach was also unuseable, as the ...
Really great experience but the music from the bar on the corner at night is a little on the loud side. If you can sleep through anything you are fine but otherwise that music is horrible.
Excellent vacation!! Staff are so accommodating and pleasant. Food and drink were good! Only disappointment was all the sea weed or sea grass. The Allegro didn’t clean up the beach on a daily basis. It began to smell after a few days. Other resorts were cleaning up On the beach on a daily basis. ...
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