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Andaz Mayakoba - a Concept by Hyatt

Star Rating
5 out of 5

Information

Reviews

4.8 / 5Exceptional
236 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    12 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    4 min drive
  • Popular Location
    Tres Rios Ecopark
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Room, 1 King Bed

    Room Amenities

    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Accessible (Andaz)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course - 12 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya - 4 min drive
  • Popular Location
    Tres Rios Ecopark - 4 min drive
  • Popular Location
    Guadalupe Church - 7 min drive
  • Popular Location
    Punta Esmeralda Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily.
  • Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
  • Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
  • Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner, and light fare daily.
  • Sotavento – Seafood restaurant. Open daily.

About this property

Andaz Mayakoba - a Concept by Hyatt

Catch some rays on Andaz Mayakoba - a Concept by Hyatt's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 214 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items), and premium bedding.

Policies

Check-in

Check-in between 3 PM - 11:30 PM

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of MXN 1538 per pet, per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 650 per person (approximately)
  • Pet fee: MXN 1538 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Andaz Mayakoba Resort Riviera Maya Playa del Carmen
  • Andaz Mayakoba Riviera Maya Playa del Carmen
  • Andaz Mayakoba Riviera Maya
  • Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
  • Andaz Mayakoba Concept Hyatt Resort
  • Andaz Mayakoba Concept Hyatt Playa del Carmen
  • Andaz Mayakoba Concept Hyatt
  • az Mayakoba Concept Hyatt l C
  • Andaz Mayakoba - a Concept by Hyatt Resort
  • Andaz Mayakoba - a Concept by Hyatt Playa del Carmen
  • Andaz Mayakoba - a Concept by Hyatt Resort Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
  • 4 restaurants
  • 2 beach bars and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Beach yoga
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkeling
  • Spa tub
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini golf
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Adjacent to a golf course
  • Boat tours

Where to eat

  • Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily.
  • Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
  • Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
  • Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner, and light fare daily.
  • Sotavento – Seafood restaurant. Open daily.
4.8

Exceptional

5 - Excellent
191
4 - Good
38
3 - Okay
5
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.9
Property condition

5/5 Excellent

Really liked the bicycles to move inside the hotel. Not enough Air conditioning in most areas. Mosquitos were really annoying.

Stayed 4 nights in Oct 2019

5/5 Excellent

We had a great time and have loved our experiences at the two Andaz locations we've been to. Highly recommend to anyone interested!

Stayed 5 nights in Sep 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 4 nights in Sep 2019

5/5 Excellent

We had an amazing time at this resort. Very kid back and relaxing!

Stayed 5 nights in Jul 2019

5/5 Excellent

Super friendly staff! Beautiful pool and amenities. Great food!

Stayed 4 nights in Jul 2019

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