Apart Hotel Tortuga

Photo gallery for Apart Hotel Tortuga

Featured Image
Terrace/Patio
Terrace/Patio
32-inch flat-screen TV with cable channels
32-inch flat-screen TV with cable channels

Overview of Apart Hotel Tortuga

Apart Hotel Tortuga

3.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Outdoor Space
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 140°F
CALLE 8 ENTRE AVENIDA 10 Y 15, COL. CENTRO, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationMamitas Beach Club11 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)2 min drive

Choose dates to view prices

Run Of the House

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartament

  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 172 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Apartment

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

About this area

Playa del Carmen

Located near the beach, Apart Hotel Tortuga is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen with great shopping. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting.

What's nearby

  • 3D Museum of Wonders - 1 min walk
  • Quinta Avenida - 1 min walk
  • Central Square - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach Club - 11 min walk

Restaurants

  • La Senda — 2 min walk
  • La Cochi Loka — 2 min walk
  • Cafe Andrade — 2 min walk
  • Falafel Nessya — 2 min walk
  • Fah — 2 min walk

About this property

Apart Hotel Tortuga

3-star Playa del Carmen aparthotel in Downtown Playa del Carmen, walk to Quinta Avenida
Along with concierge services, this smoke-free aparthotel has tour/ticket assistance and multilingual staff. WiFi in public areas is free. Other amenities include a garden. Each apartment features a kitchenette with a refrigerator and a microwave, plus a balcony and a flat-screen TV with cable channels. Added amenities include a living room, a dining area, and a coffee/tea maker.
Apart Hotel Tortuga offers 4 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate living rooms and include desks. 32-inch flat-screen televisions come with cable channels.

Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free

Kitchenette

  • Refrigerator
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Balcony or patio
  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city center

General

  • 4 rooms
  • 2 floors
  • 1 building
  • Built in 2005
  • Traditional architecture

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
The check-in location differs from the property location; to check in, go to Cache Hotel Boutique
If you arrive at the property after hours, you'll need to check in at an alternate location: Guests can collect keys at nearby Hotel Cache
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash

Property is also known as

Apart Hotel Tortuga Playa del Carmen
Apart Tortuga Playa del Carmen
Apart Tortuga
Apart Hotel Tortuga Aparthotel
Apart Hotel Tortuga Playa del Carmen
Apart Hotel Tortuga Aparthotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 6 out of 16 reviews
5 - Excellent 38%
Rating 4 - Good. 7 out of 16 reviews
4 - Good 44%
Rating 3 - Okay. 3 out of 16 reviews
3 - Okay 19%
Rating 2 - Poor. 0 out of 16 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 16 reviews
1 - Terrible 0%

4.3/5

Cleanliness

3.8/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Stayed 7 nights in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience for a second visit to Playa. The location was at the corner of 10 and block more to Avenia Cinco. Two bedrooms, one open to the living area, with kitchenette and lots of light - with shades for nitetime. It is an older apartment/condo, but really clean, all the basics, lots of space, and a security person in the lobby, which I didn't expect, because we had our own key to the building. If you want a resort go to one. (or just go to one of the beach clubs for resort services in the daytime.) I felt as safe or safer as my neighborhood at home. And I was out till 2ama.
Stayed 2 nights in Feb 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, only two blocks from the beach. We enjoyed our stay!
Stayed 1 night in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to the beach and Quinta Avenida! Great location, great apartment!
Stayed 1 night in Aug 2018

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo y limpio además de seguro, con tiendas, bancos y restaurantes de todo tipo cerca. El personal amable. Definitivamente recomendable para familias principalmente
Stayed 3 nights in Aug 2019