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Aventura Mexicana Hotel

Photo gallery for Aventura Mexicana Hotel

2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, 1 King Bed, Pool View | Pillowtop beds, in-room safe, blackout drapes, free WiFi
Breakfast served, pool views
Reception

Overview of Aventura Mexicana Hotel

Aventura Mexicana Hotel

3.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Avenue 10 Y Calle 24, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Alegría Shopping Mall2 min walk
  • Popular LocationMamitas Beach8 min walk
  • Popular LocationQuinta Avenida15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

About this area

Playa del Carmen

Aventura Mexicana Hotel is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Cenote Chaak Tun. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk
  • Mario Villanueva Stadium Madrid - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 7 min walk
  • Mamitas Beach - 8 min walk
  • Quinta Avenida - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Ambasciata d'Italia Ristorante - 2 min walk
  • McCarthy's Irish Pub - Playa del Carmen - 2 min walk
  • Trattoria del Centro - 2 min walk
  • Señor Frogs - 2 min walk
  • La Fisheria By Aquiles Chavez - 2 min walk

About this property

Aventura Mexicana Hotel

3.5-star family-friendly hotel located in Downtown Playa del Carmen
Close to Playa del Carmen Main Beach and Quinta Avenida, Aventura Mexicana Hotel provides free to-go breakfast, a roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the outdoor treatment areas. The onsite restaurant, Freaky Tiki Bar & Grill, features pool views and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A porter/bellhop, tour/ticket assistance, and massage treatment rooms
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the location
Room features
All 49 rooms boast comforts such as free international calls and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Freaky Tiki Bar & Grill

Things to do

  • 2 outdoor pools
  • Children's pool
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 36-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2682 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool

Property is also known as

Aventura Mexicana
Aventura Mexicana Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Playa del Carmen
Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
Aventura Mexicana
Aventura Mexicana Hotel Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aventura Mexicana Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Aventura Mexicana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aventura Mexicana Hotel?

Self parking is free at this property.

What time is check-in at Aventura Mexicana Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Aventura Mexicana Hotel?

Check-out is at 11 AM.

Does Aventura Mexicana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2682 per vehicle applies.

Where is Aventura Mexicana Hotel located?

This family-friendly Playa del Carmen hotel is located in a shopping district, within a 10-minute walk of Quinta Alegría Shopping Mall and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 2 mi (3 km).

Aventura Mexicana Hotel Reviews

Aventura Mexicana Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 307 out of 1000 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 68 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 12 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 14 out of 1000 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Ioana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach, only a few minutes away. We did the mistake of renting a car wich i wouldn't really recommend since there are a lot of oxxo and 7 eleven around and just a few parking spots in front of the hotel (we ve been told that if those spots are occupied we have to park on the street where you have to pay wich i assume its the case during season). The staff was very nice and helpful and we had no issues with hot water, wich i read it was a problem with in other hotels. We will definitely stay there again and i highly recommend this place!
Stayed 5 nights in Apr 2023

6/10 Okay

Dianilda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pasamos 10 noches en este hotel, no nos encanto pero tampoco nos desencanto. Desafortunadamente La habitacion que nos dieron no tenia nevera, cosa que no lo esperábamos, tampoco tenia plancha, por suerte un amable empleado nos presto una plancha. en las tardes esta un muchacho muy amable y servicial en el lobby. La piscina no la vi muy limpia y desafortunadamente tampoco vi que la limpiaran. En conclusión no esta mal el hotel para el precio que se paga.

10/10 Excellent

Aleksejs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for 8 nights, our first time traveling to Mexico together. The hotel is beautifully designed with an open layout that has it feel almost like a mini all inclusive resort. Having both a Family and Adult designated pool allowed us to enjoy the water every single day without any noise complaints or overcrowding. The staff was extremely pleasant and super helpful every step of the way. In fact, shortly after arriving and being shown to our room, we noticed the AC unit was no longer working and the temperature of our room began to climb rapidly. When a short inspection yielded no solution, the staff at Aventura happily moved us and our belongings to a new room with an even better view of the pool / outdoor dining area, promptly and free of charge. Turndown/cleaning services were optional each day, while fresh towels for the pool/tanning were easily accessible at the front desk, anytime we needed them! We absolutely loved starting each day with the free continental breakfast, which included delicious orange juice, fresh coffee, two slices of toast with your choice of jam or margarine, as well as a variety plate of super fresh fruit. With how hot and humid Playa Del Carmen gets, this light and healthy breakfast option was perfect to begin the day with. Only complaint was the nightlife noise of 5th Ave (Senior Frogs namely) and the early AM noise of Evolve Fitness across the street. Bring earplugs and you'll be just fine! 10/10 would come back!
Stayed 8 nights in Apr 2023

4/10 Poor

ALI REZA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
many issues: 1- Breakfast is a JOKE. No egg..No sausage...just fruit and choice of juice or coffee 2 toast breads and small Butter/Jam. 2- old fashion rooms with a very old & rustic safe-box...there was no kind of electronic/modern safe-box. so in case we lost the key we signed a paper to pay for it:) I think my grandpa did same thing when he was on trips in 70s. 3- Hotel claimed breakfast provided by a restaurant next to them...however we booked this hotel since it is saying "Breakfast "included : so the rating should be also for the hotel. 4- very low light room. 5- Internet was very bad and slow. However 6- have a good access to 5th avenue Soriana supermarket. 7- room was spacious.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracias por todo. Todo el/la personal del hotel es súper amable y dispuesto a ayudar con todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything but far enough away so as to feel secluded.
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freaky Ticky was the best
Stayed 7 nights in Mar 2023

10/10 Excellent

Zurama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to Quinta avenida. Friendly staff. Convenient location. Felt comfortable to stay at this place. I would stay again in the future
Stayed 4 nights in Mar 2023

8/10 Good

Kharee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a niche spot with beautiful greenery, but it is awkwardly placed in the city so you can hear live performances at night if you’re by the street. The free breakfast is very nice and fresh (fruit, toast, and juice, coffee, or tea). They give you a free beach towel as well. There is no iron or anything so bring a steamer. The water in the shower and sink gets hot too and I’ve heard not all properties get hot water. Staff is incredibly nice, especially if you make an effort to speak Spanish :)
Stayed 5 nights in Mar 2023

General hotel information

Highly Rated Amenities
Great Location & Outdoor Pool
Star Rating
3.5
Nearest Airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Address
Avenue 10 Y Calle 24, Playa del Carmen, QROO