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Staff was great and always wanting to help you! Great food
Hotel seemed new, or very well taken care of. Food was very good for what I expect from a hotel at this price (I take an all inc. Vaca every year for 11 years now) Area for improvement, better organized activities by the pool.
The Banyan Tree Mayakoba is an Amazing hotel with exclusively villas that have their own swimming pool, a view of the mangrove that surrounds the area, and bikes to move around the compound (you can go around a golf course and to El Pueblito, a nice place for shopping and eating). Of you don´t want ...
The Mahekal is right on the beach. Although our room was a "garden view", we were less than a block away from the beach itself. The two-floor buildings are spaced in such a way that you really only hear your upstairs neighbors, if at all. The furniture is comfortable and minimalist; each has an outside ...
Very clean. Very friendly staff. Close to beach. Always has staff encourage to get involved in activities...Beach volleyball...exercise by the ocean. If you don't like all the hubbub you can go to the adult pool that has a bar. Very quiet. Nice pool area. Buffet is not air conditioned. Restaurant's ...
3rd stay and still enjoyed this place. Weather was perfect most of the week. Had room change second day and second room was much better than first
Great customer service, clean hotel and a lot to do
Hotel was clean, the receptionist kind and professional, breakfast very american! good place to stay if you want to be relatively far from the downtown noise!
This hotel was better than I thought. It is a small hotel but comfortable to stay for a few days. There are 2 things that I agree with other guests. Towels are a little rough and beds are pretty firm which is not preference but it didn't bother me too much. Stuff was super attentive. Food choices ...
Our experience was great. I don't think I came across any rude staff. They were all polite and very helpful. Dinners were amazing.
Service was excellent from the beginning. There are activities at the resort that is different & relaxing & fun to do, like the eco tour and nature trail. El Pueblito is a quaint little village you can visit where they have the farmer's market on certain days. Or just hang out at the beach! We enjoyed ...
The entire resort was amazing. Staff was very friendly and the food was delicious! The room service was kinda disappointing .. they will question you as to how many people are in your room whenever u ask for food or more beer.. I don’t see what difference it makes. If everyone paid for all inclusive ...
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