Get an overview of this hotelEco-friendly Playa del Carmen hotel in Playacar, near Quinta Avenida

Popular highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
24-hour business center

Location

Located in Playacar, this eco-friendly hotel is within 1 mi (2 km) of Paseo del Carmen, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach Club are also within 2 mi (3 km).

Hotel Features

An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.

Room Amenities

All 135 rooms offer free WiFi, LCD TVs with cable channels, and hair dryers. Showers, phones, and ironing boards are among the other amenities that guests will find.

Hotel Amenities

Hotel Amenities

City Express Playa del Carmen features an outdoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This eco-friendly hotel also offers a garden, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

City Express Playa del Carmen is a smoke-free property.

  • Safe-deposit box at front desk 
  • Luggage storage 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour business center 
  • Free beach shuttle 
  • 24-hour front desk 
  • Free breakfast 
  • Laundry facilities 
  • Year Built - 2012 
  • Total number of rooms - 135 
  • 24-hour fitness facilities 
  • Television in common areas 
  • One meeting room 
  • Free self parking 
  • Number of floors - 3 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Free wired Internet 
  • Outdoor pool 
  • Smoke-free property 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • LCD TV 

Where to Eat

Guests are offered a complimentary full breakfast.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Noise-free guestrooms cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Noise-free rooms not guaranteed

No pets or service animals allowed

Hotel Name

  • City Express Playa Carmen
  • City Hotel Playa Express Carmen
  • City Express Playa Del Carmen Riviera Maya, Mexico
  • City Express Playa Carmen Hotel

We should mention

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Complimentary Beach Club Shuttle

Book a stay in any room or rate category and enjoy a complimentary beach club shuttle to Senior Frogs and Kool Beach.

Full details at check-in. Guests must contact the hotel directly with their details to arrange shuttle reservation; contact information is provided on the booking confirmation email. Shuttle schedule is 9 AM, 11 AM, and 1 PM. Limited spaces are available, previous reservations required. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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