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Fairmont Mayakoba All Inclusive

Photo gallery for Fairmont Mayakoba All Inclusive

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas

Overview of Fairmont Mayakoba All Inclusive

UNESCO Sustainable Property

Fairmont Mayakoba All Inclusive

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course6 min walk
  • Popular LocationTres Rios Ecopark5 min drive
  • Popular LocationGrand Coral Golf Riviera Maya6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba All Inclusive is in the entertainment district and on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Mamitas Beach Club. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Looking to get your feet wet? Parasailing and rafting adventures can be found near the property.

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min walk
  • Tres Rios Ecopark - 5 min drive
  • Grand Coral Golf Riviera Maya - 6 min drive
  • 28 de Julio Square - 6 min drive
  • Punta Esmeralda Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • La Laguna — 1 min walk
  • El Puerto — 1 min walk
  • El Puerto — 14 min walk
  • Casa del Lago — 16 min walk
  • Fonda Argentina — 4 min drive

About this property

Fairmont Mayakoba All Inclusive

Upscale hotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 401 rooms offer comforts like Select Comfort beds and premium bedding, plus furnished balconies and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, separate bathtubs and showers, and coffee makers.
Fairmont Mayakoba All Inclusive offers 401 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. LED televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willow Stream Spa has 20 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/café
  • 2 beach bars, 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Cave exploring
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Wine tasting room
  • Winery release events
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Playground

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (27710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from March 1 2021 to September 15 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.33 per accommodation, per night
  • Sanitation services: USD 1.40
  • Resort fee: USD 25.00 per person, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Inclusive
Fairmont Mayakoba Riviera Maya
Fairmont Mayakoba All Inclusive Hotel
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba All Inclusive Playa del Carmen
Fairmont Mayakoba All Inclusive Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 370 out of 467 reviews
5 - Excellent 79%
Rating 4 - Good. 71 out of 467 reviews
4 - Good 15%
Rating 3 - Okay. 19 out of 467 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 467 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 467 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food we've had in an all inclusive resort. Portions are just right and the selections are numerous and you would want yo try it all. Even the deserts are delicious. The staff, the servers and butlers were very nice and accommodating. If you wsnt to request a dish done a little different, they will try their best to do it for you. The resort is so big you need a golf cart to go around. They have bikes too. It was a very relaxing vacation. There is a gym and the spa was great.
Stayed 5 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is truly unbelievable! The staff, the food, the grounds, the rooms, it’s just incredible in every single way. We will definitely go again. I loved every second of my time there. It’s a jewel!
Stayed 5 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, perfect customer service, food, very well maintained property. Will come back for sure.
Stayed 5 nights in May 2021