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Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View
Room with view
2206 square feet
1 King Bed and 2 Queen Beds
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Other room types
La Tortuga Suite, 1 King Bed, Private Pool, View
2131 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Coral Suite, 1 King Bed, Private Pool
1496 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Bambu Suite, 1 King Bed, Private Pool, View
1851 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View, 1 king bed
1108 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Beach Area Casita, Room, 2 Queen Beds, Canal View
505 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
484 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
914 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
462 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Area Casita, Room, 1 King Bed, Canal View
462 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Room, 2 Queen Beds, Non Smoking, Garden View
441 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
462 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Room, 1 King Bed, Non Smoking, Garden View
441 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 5 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business center
Smoke-free property

Location

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of El Camaleon Mayakoba Golf Course, Grand Coral Golf Riviera Maya, and Tres Rios Ecopark. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 mi (10 km).

Resort Features

Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba Riviera Maya - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.

Room Amenities

All 401 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like Select Comfort beds and premium bedding. Other amenities available to guests include furnished balconies, 24-hour room service, and separate bathtubs and showers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Not included

  • Gratuities
  • Taxes

  • Taxes not included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Hotel Amenities

Fairmont Mayakoba Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Fairmont Mayakoba Riviera Maya - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 4 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Guests can use the outdoor pool at a partner property. Onsite valet parking is complimentary.

Fairmont Mayakoba Riviera Maya - All Inclusive is a smoke-free property.

  • Picnic area
  • Use of nearby fitness center (discount)
  • Children's games
  • Number of outdoor pools - 5
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 2574
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Conference center
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 401
  • Airport transportation (surcharge)
  • Golf course on site
  • Tennis on site
  • Golf lessons with a pro
  • Pro shop
  • Clubhouse
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Number of bars/lounges - 4
  • Tasting room
  • Wine release events
  • Number of beach bars - 2
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Free pool cabanas
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Children's club (free)
  • Smoke-free property
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Proposal/romance packages available
  • Number of restaurants - 4
  • Conference space size (feet) - 27710
  • Ballroom
  • Beach towels
  • Arcade/game room
  • Golf cart
  • Wedding services
  • Golf clubs (equipment)
  • Optional golf privileges
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Fairmont Mayakoba Riviera Maya - All Inclusive offers 401 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

  • Free newspaper
  • Air conditioning
  • Furnished balcony
  • LED TV
  • Coffee/tea maker
  • Hair dryer (on request)
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Sleep Number by Select Comfort mattress
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Separate bathtub and shower

Where to Eat

La Laguna - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El puerto - This steakhouse specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Las Brisas - This beach restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.

Cafe Maya - This Cafe serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including outdoor tennis courts, a health club, and complimentary bicycles. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Free bicycles on site
  • Golf driving range on site
  • Golf lessons on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Volleyball on site
  • Beach volleyball on site
  • Cave exploring/spelunking on site
  • Archery on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Racquetball/squash on site
  • Rafting nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site

Spa Services

Willow Stream Spa has 20 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 20
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 1.05 per night
  • Resort fee: USD 22.00 per person, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access
  • In-room bottled water
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
  • Fairmont Mayakoba Riviera Maya All Inclusive

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

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