Ratings based on 356 Verified Reviews

4.7 out of 5
77% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 20, 2019
Everything was great!! Service, location, beach, nature, food...
Comment from Hotel Management
Aug 20, 2019 by Quality Manager, Hotel Management
Daer Ivan, Thank you for your visit and sharing your comments. We hope to see you soon again. Regards, Isamu Tsuji
5 out of 5
by A verified traveler from Henderson, nv

Posted Aug 12, 2019
The staff is really friendly, our housekeeper karina was amazing, Jaime from La Laguna was also really nice and attentive
Comment from Hotel Management
Aug 12, 2019 by Quality Manager, Hotel Management
Dear guest, We appreciate your visit and sharing your comments. We will recognize Karina and Jaime for their good job during your stay. We hope to see you again soon in a near future. Best regards, Isamu Tsuji
4 out of 5
by A verified traveler

Posted Aug 10, 2019
Comment from Hotel Management
Aug 12, 2019 by Gerente de Calidad, Hotel Management
Thanks you for your visit and sharing your evaluation. We hope to see you again soon. Regards, Isamu Tsuji
5 out of 5
by A verified traveler from Reston VA

Posted Aug 10, 2019
I cannot fault this resort. A stunning location, high quality accommodation, exceptional food and the most welcoming and good natured staff I have ever experienced.
Comment from Hotel Management
Aug 12, 2019 by Quality Manager, Hotel Management
Thanks a lot for selecting our resort for your vacations and sharing your experience. We are glad to know you enjoyed your stay and hope to serve you again soon. Best regards, Isamu Tsuji
5 out of 5
by A verified traveler from New York, NY

Posted Aug 8, 2019
Amazing service and food. Great for families with kids. Everything was excellent. Use lots of mosquito repellent though!
Comment from Hotel Management
Aug 9, 2019 by Quality Manager, Hotel Management
Thanks a lot for your visit and sharing your comments and suggestions. We appreciate all your recommendations and hope to see you gain back soon. Best regards, Isamu Tsuji
5 out of 5
by A verified traveler

Posted Aug 1, 2019
Comment from Hotel Management
Aug 1, 2019 by Gerente de Calidad, Hotel Management
Muchas gracias por visitarnos y comartir su evaluación, esperamos que regrese pronto. Saludos cordiales, Isamu Tsuji
5 out of 5
by A verified traveler

Posted Jul 23, 2019
Excellent rooms and facilities. Breakfast at Las Brisas should be included too.
Comment from Hotel Management
Jul 23, 2019 by Quality Manager, Hotel Management
Thanks you for your visit and your suggestions, we will pass your comments to the people in charge. We hope you can come back again soon. Best regards, Isamu Tsuji
5 out of 5
by A verified traveler

Posted Jul 16, 2019
Comment from Hotel Management
Jul 17, 2019 by Quality Manager, Hotel Management
Thank you for your visit and your evaluation. We hope we can serve you again soon. Regards, Isamu Tsuji
5 out of 5
by A verified traveler

Posted Jul 14, 2019
Incredible service, super clean and safe, perfect for families
Comment from Hotel Management
Jul 16, 2019 by Quality Manager, Hotel Management
Thank you for you visit and your comments. Regards, Isamu Tsuji
4 out of 5
by A verified traveler

Posted Jul 13, 2019
Absolutely beautiful property. Rooms were very nice.
Comment from Hotel Management
Jul 16, 2019 by Quality Manager, Hotel Management
Thank you for your comments. We hope to see you again soon. Regards, Isamu Tsuji