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My husband and I decided to tay 5 days at this resort. We were very happy with the service provided. Check in was very fast, and upon arriving the friendly staff upgraded our room for free to the royal elite section. The hotel has many fun activities on site, so booking a tour is not needed. Overall ...
This place is top notch all the way. Clean, beautifully maintained, great food, comfortable rooms, can't say a single bad thing about it or the staff.
The beach is quite rocky with a ton of seaweed but pools, restaurants and staff were just outstanding. A special shout out to Jeremias and Xavier at the restaurant and Patricia, the masseuse. It might be nice for the resort to offer a "Mexican Market" one day a week for local merchants to display ...
Excellent resort. This place has everything. Ocean beach, pools, excellent rooms, excellent food, friendly staff, centrally located to side trips.
Great staff. Nice people. Hotel could use a remodel
Family of 10, something for everyone! Pools were nice, but the beach not so much.
Sandos Playacar is a very nice hotel with super friendly and helpful staff. The hotel is right on the best beach in Playa del Carmen, with white sand and no rocks! This was our second stay at the hotel, for family reunion both times. The place is great for kids and families, and they have activities ...
The staff at this resort were incredible. Super attentive. Made our crew of 25 from Canada feel super special. They made the experience so much fine. Beautiful resort.
Stayed one week at the Iberostar Paraiso Lindo in early Feb '18. It was our 2nd stay at this resort. Other resorts we've been to are Barcelo Tropical, Occidental, and Blue Bay and each one of those we thought overall were very nice and had a few minor things we liked or disliked. But the Iberostar ...
GOOD EXPERIENCE NEED TO REPLACE CHAIRS ON THE BEACH TOWELS MUST BE SCENTED , THEY SMELLED NOT FRESH HARDWARE IN SHOWERS OLD RUSTED EQUIPMENT IN GYM OLD OUTDATED
From the moment you step foot on the property to the moment you check out, the staff make sure your experience is 5 stars. I have never been to an all inclusive resort before, but from my experience at The Royal I plan to return every year!!
A bit on the old side, with some things broken (but staff very prompt to fix when pointed out). Food excellent, very friendly staff, lots of activities for kids, a lot of seats on the beach and at the pools (no need to reserve, even mid-day at high season). Beach could be better if you're a ...
Wonderful fun and friendly staff, especially the Star Friends and servers
This was my first trip to Mexico with my friends and family. 3 couples stayed in the bungalows (garden views and oceanview) and 2 couples stayed in the main hotel and had oceanview rooms. We all loved the hotel and accommodations. My sister is blind and we found that the hotel staff went out of their ...
huge resort, great friendly people, breakfast great, lunch good , dinner so so didn't go to any restaurants except for the buffet so much to do, great pools, little entertainment beach a little crowded water in the kiddie pool a little too cold rooms were clean and comfortable
Have loved both our stays here. Great food, wonderful staff.
This is an excellent hotel in a beautiful setting. We stayed on a casita and the room was very spacious and comfortable. The staff in general is very friendly and attentive. The pool and the beach areas are superb. Many activities on the beach and the hotel, the boat ride around the cannals that ...
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