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Grand Sunset Princess - All Inclusive

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Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
On the beach, white sand, free beach shuttle, free beach cabanas
Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Suite with Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes
Suite with Jacuzzi and Outdoor Shower | View from room

Overview of Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive

4.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course40 min drive
  • Popular LocationGran Coyote Golf43 min drive
  • Popular LocationPunta Esmeralda Beach48 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Temazcal Natura, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Guadalupe Church - 10 min drive
  • Playa 88 - 13 min drive
  • El Camaleon Mayakoba Golf Course - 40 min drive
  • Gran Coyote Golf - 43 min drive
  • Punta Esmeralda Beach - 48 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive


  • Coco's Cabanas - 10 min walk
  • Arezzo - 15 min walk
  • La Brasserie - 20 min walk
  • Koh Thai - 20 min walk
  • Fonda Argentina - 9 min drive

About this property

Grand Sunset Princess - All Inclusive

4.5-star luxury property in a shopping district
Consider a stay at Grand Sunset Princess - All Inclusive and take advantage of a free breakfast buffet, water-park access, and a nightclub. With a white sand beach, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a facial, or reflexology at the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature Mexican cuisine and more. Enjoy the 24-hour gym, as well as activities like snorkeling, beach volleyball, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 3 poolside bars.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • A porter/bellhop, tour/ticket assistance, and massage treatment rooms
  • An elevator, 5 meeting rooms, and a gift shop
Room features
All 672 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Childcare services and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities



English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 9 restaurants
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • Le Fleur
  • La Vaqueria
  • Mamma Mia

Things to do

  • 24-hour fitness center
  • 12 outdoor pools
  • 4 spa tubs
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli


  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (5425 square feet)
  • Meeting rooms - 5


  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Beach towels
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony


  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Dec 4, 2022 start from $188.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sunset Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and Playa 88. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 3 mi (5 km).

Overall score and ratings



Rating 10 - Excellent. 236 out of 591 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 177 out of 591 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 90 out of 591 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 40 out of 591 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 48 out of 591 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities



6/10 Okay

Ralph Edward
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I did not like the access to the pools. No stairs or handrails, just skinny ladder and thin treads. You had to pay extra for room service. Beach was not very nice. A lot of erosion. Loud music. Hard to find chairs in shaded areas. No tables with lounge chairs. Shuttle was very handy to get to dinner and back. Food was often cold. Bathroom was spacious but leaked every time you had a shower. Floors very slippery then. Odd to have a window from the bathroom to the bedroom. Overall won’t return. Better resorts to find.

8/10 Good

Estefania, BROOKLYN
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, the amenities but I don’t like the fact that you have yo pay extra for some activities like the kids club

8/10 Good

Andres, Winter Springs
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our second time visiting after 10 years. In all honesty the hotel has been kept decently. I learned the pandemic brought down all those resorts and apparently they are recovering from it still. Out of all the things the food quality has declined a bit and lack of staff around the bar pool areas is very noticeable. Overall I give this hotel a 4.1/5 for the price, closeness to the airport and room cleaness
Stayed 4 nights in Nov 2022

10/10 Excellent

rumen lubenov
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the appartment,friendly staff,excellent buffet restaurant
Stayed 8 nights in Nov 2022

10/10 Excellent

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at restos, bars, animators were incredible! Resort always has food available ! Drinks are delicious, activities are so fun! Food is authentic and fresh!
Stayed 7 nights in Nov 2022

8/10 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach needs a lot of work. Seaweed everywhere, rocks everywhere. Waves would smash a rock on your shins. Not fun or pleasant. Pool bar not big enough to accommodate 100’s of people and only 1 bartender (sometimes 2). More beach chairs.
Stayed 7 nights in Nov 2022

8/10 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good. The pool choices were good. I liked the fact that there was a snack bar and full service bar at the beach. Other than the beach being full of seaweed it was nice.
Stayed 4 nights in Jul 2022