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Food and beverages at all restaurants, snack bars, and bars; wine and tequila tasting sessions; water sports such as snorkeling; and nightly live entertainment are all included in the room rates.
The property will be renovating from 01 February 2019 to 01 December 2019 (completion date subject to change). The following areas are affected:
During renovations, the property will make every effort to minimize noise and disturbance.
All-inclusive room rates at Hilton Playa del Carmen Adults only All inclusive-Formerly The Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
This resort mixes the columns and low white buildings of a classic Mediterranean style with the painted, carved decorations and mariachi-band sculptures of a Mexican hacienda style. Because the buildings do not block the sun, guests can bask by the pool or on the private beach right up until sunset. To cool off, they can lie on in-water chaise lounges or jump into either of 3 freeform pools, 1 with a swim-up bar and swing seating. Butlers stroll through pool and beach areas with books, magazines, sunscreen, and drinks.
A fitness center features cardio and strength-training equipment and is divided by a glass wall from a studio for Pilates and spinning classes. The lobby contains billiard tables; billiards and Ping-Pong also can be played in the 24-hour VIP Lounge.
8 restaurants offer a wide variety of cuisine, including the Chef's Plate, with multi-course meals where guests can discuss dishes with the chef and wines with the sommelier. Cocktails are available at 5 bars, including 1 with nightly music. 24-hour room service is provided.
A business center provides computers, fax machines, office supplies, and high-speed Internet access. WiFi is complimentary throughout the property. In addition to concierge services, a special romance concierge is on site to provide information tailored for couples.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Hilton Playa del Carmen Adults only All inclusive-Formerly The Royal offers 513 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Chef's Plate Restaurant - International cuisine with a menu that changes daily. Guests linger to discuss dishes with the chef and wine with the sommelier. Open for dinner. This restaurant is available for guests staying in Royal Junior Suite Ocean Front and upper categories (reservation required).
Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at companion property, Gran Porto Real Resort & Spa, across the street
Maria Marie - Specializes in Mexican-French fusion cuisine. Features murals by Mexican artists. Open for dinner.
Spice - Innovative international cuisine with show-cooking stations. Buffets and à la carte menu. Open for breakfast, lunch, and dinner. Ocean views.
Pelicanos - Oceanfront setting for a la carte Caribbean/seafood fare. Open for breakfast, lunch, and dinner.
Asiana - Asian cuisine. Buffets and à la carte menu. Features teppanyaki cooking in front of diners. Open for lunch and dinner.
Tapas and Pinxos - Featuring cuisine of Northern Spain and the Basque region. Open for dinner.
24-Hour VIP Lounge - Wide selection of appetizers, snacks, and alcoholic and nonalcoholic beverages. Billiards and Ping-Pong tables.
La Tequileria and Cigar Club - Guests can sample more than 80 Mexican tequilas while watching cigar makers hand-roll cigars.
Lobby Bar - Margaritas and martinis. Full bar. Also in the lobby is the Royal Martini Bar and a wine-tasting corner.
Trade Winds - Poolside and swim-up bar with swing seating. Snacks, beverages, and cocktails. Evening music and dancing. Another swim-up bar can be found at the second pool.
Room service - Available 24 hours. Delivery and pick-up are done through discreet boxes built into the wall next to guestroom doors.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
This oceanfront resort offers beach volleyball and non-motorized water sports, including snorkeling. Introductory scuba-diving lessons are held in a diving pool. 3 freeform pools separate the wide stretch of green lawn from the white sand of the beach: 1 is the center of pool and poolside activities, such as bingo; another has a lap lane and is intended for quieter pursuits. Tennis courts are on the roof. Beach palapas are provided; plenty of lounge chairs are available on the sand or by the pool.
A fitness center is on site, with classes including aerobics and Pilates. The on-site spa features a steam room, sauna, cold plunge, and spa tubs that are complimentary to all guests; spa treatments at the SPAzul can be booked (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Hilton Playa del Carmen Adults only All inclusive-Formerly The Royal features SPAzul, a full-service spa offering hydrotherapy treatments, body scrubs and wraps, facial treatments, manicures and pedicures, massages, a boutique, and a sauna. The elegant facilities are divided into men’s and women’s areas, and individual lockers, robes and sandals are provided.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Check-in time ends at 11:30 PM
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Student groups on spring break are not allowed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
The charges below are included in your overall room price:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A resort fee is included in the total price displayed.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Guests under 18 years old are not permitted at this adults-only property.