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Hotel Alux Playa del Carmen

2.5 star property
Colonial Playa del Carmen hotel in Downtown Playa del Carmen with 24-hour front desk

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Hotel Alux Playa del Carmen

Photo gallery for Hotel Alux Playa del Carmen

Pool
Property entrance
TV
Private kitchen
Interior

Overview of Hotel Alux Playa del Carmen

8.2

Very Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationMamitas Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Playa del Carmen

Located near the beach, Hotel Alux Playa del Carmen is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Nuestra Senora del Carmen Catholic Church and Central Square are notable landmarks, and travelers looking to shop may want to visit Quinta Avenida and Plaza Las Americas. Don't miss out on a visit to Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk
  • Central Square - 5 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Harry's Grill Prime Steakhouse & Raw Bar - 2 min walk
  • Ilios restaurant - 2 min walk
  • La Mazza Pizza - 2 min walk
  • Sushi Ken - 2 min walk
  • Bovino's - 2 min walk

About this property

Hotel Alux Playa del Carmen

Hotel near Quinta Avenida
Located close to Nuestra Senora del Carmen Catholic Church and Central Square, Hotel Alux Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Hotel Alux Playa del Carmen have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

More

  • 3 floors
  • Colonial architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Alux Playa Carmen
Hotel Alux
Alux Playa Carmen
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Alux Del Carmen Del Carmen
Hotel Alux Playa del Carmen Hotel
Hotel Alux Playa del Carmen Playa del Carmen
Hotel Alux Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is Hotel Alux Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alux Playa del Carmen?

This hotel doesn't offer parking.

What time is check-in at Hotel Alux Playa del Carmen?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Alux Playa del Carmen?

Check-out is at 11 AM.

Where is Hotel Alux Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from Nuestra Senora del Carmen Catholic Church and Quinta Avenida. Central Square and Playa del Carmen Main Beach are also within 10 minutes.

Hotel Alux Playa del Carmen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old quaint hotel perfect for the one night we needed !
Stayed 1 night in Dec 2019

2/10 Terrible

Brent, Atlanta, GA

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
Stayed 1 night in Mar 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in playa
Good hotel. Clean and good location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Stayed 5 nights in Feb 2019

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal in fantastic area
Great value with large room and helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good comfortable room. My only issue is that they don´t accept credit cards.
Stayed 1 night in Mar 2018