Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.