See all properties
Save

Choose dates to view prices

Casa Ticul Hotel Boutique 5Th Av

Photo gallery for Casa Ticul Hotel Boutique 5Th Av

2 outdoor pools
Exterior detail
Premium bedding, down comforters, Select Comfort beds, free WiFi
Restaurant
Lobby

Overview of Casa Ticul Hotel Boutique 5Th Av

Casa Ticul Hotel Boutique 5Th Av

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
Map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMamitas Beach5 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationQuinta Alegría Shopping Mall10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

About this area

Playa del Carmen

Casa Ticul Hotel Boutique 5Th Av is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. Guests appreciate the hotel's central location.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Pier Navega - 14 min walk
  • Nuestra Senora del Carmen Catholic Church - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • El Punto The Venezuelan Corner - 1 min walk
  • Piola - 2 min walk
  • Las Hijas de la Tostada - 1 min walk
  • De Local - 1 min walk
  • Mariskinky - 1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

3.5-star hotel located in Downtown Playa del Carmen
Close to Quinta Avenida and Playa del Carmen Main Beach, Casa Ticul Hotel Boutique 5Th Av provides free continental breakfast, a roundtrip airport shuttle, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • 2 outdoor pools
  • Luggage storage, laundry services, and multilingual staff
  • Tour/ticket assistance and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 28 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Rainfall showers, designer toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Casa Ticul Hotel Boutique 5Th Av?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Casa Ticul Hotel Boutique 5Th Av on May 2, 2023 start from $46.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ticul Hotel Boutique 5Th Av?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Ticul Hotel Boutique 5Th Av provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Casa Ticul Hotel Boutique 5Th Av Reviews

Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 619 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 178 out of 619 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 71 out of 619 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 21 out of 619 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 28 out of 619 reviews" "
" "2 - Terrible 5%

8.8/10

Cleanliness

8.9/10

Staff & service

6.1/10

Amenities

8.2/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Na
Stayed 1 night in Mar 2023

6/10 Okay

William

Disliked: Staff & service
Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything.
Stayed 5 nights in Mar 2023

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.
Stayed 1 night in Mar 2023

2/10 Terrible

Jorge

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Basically, this hotel contradicted all of its positive reviews. The shower had MOLD in and around the space, there was absolutely zero hand soap so we had to buy basic hygienic items at a liquor store, and the "continental" breakfast was a huge joke - Each day, you were strictly given 2 scrambled eggs, 2 slices of white bread, a small pre-made coffee and a glass of orange juice. Very misleading and "continental" should be removed from the list of amenities it provides online. It's just a small, basic pre-made breakfast. The only thing that was likable about this hotel was the location. Right in the heart of downtown, so restaurants and other sights are mostly walking distance. Overall, we stayed at 3 hotels during our visit to Cancun, and easily this was the most grotesque hotel we've stayed at...ever. We let front desk staff know of this feedback, and they absolutely agreed, however, it's widely known that management is the issue for why the quality of everything reeks here. Avoid at all costs.
Stayed 2 nights in Feb 2023

6/10 Okay

Hector manuel Alvarado

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is great. Although you're in the 5th ave. If you have your windows closed you dont hear noises. The cleaning is good, blanquets policies are weird, also the places is not maintained constantly so dont expect to much0
Stayed 6 nights in Jan 2023

2/10 Terrible

Virginia

Traveled with group
Liked: Amenities
Disliked: Cleanliness
I’m not one to complain, but this time, I have to. We stayed for one night due to flight changes. But when our group arrived we only had one room due to a pipe leak and not two.We were moved to another place down the street that was discussing and had bed bugs when we checked. My husband and I went back to our friends room and stayed on there double bed with them. You can only imagine the sleep we had. These rooms were booked long before our arrival. We were travelling for 16 hours and arrived to this mess at 2:30 am. Not to mention how none of us showered when got up because the room was dirty and smelt like mould and musty. Will never stay there again!

8/10 Good

Matthew

Traveled with family
Liked: Staff & service
Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting.
Stayed 1 night in Dec 2022

2/10 Terrible

Kathy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Kernal

Liked: Room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water some times no water at all bad wifi cable doesn’t work, I’m general the whole building needs a renewal.
Stayed 5 nights in Nov 2022

General hotel information

Reasons to Book
Outdoor Pool
Star Rating
3.5
Address
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO
Location
Playa del Carmen