Ratings based on 333 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Close to amenities

Posted Feb 15, 2018
Pros: Location
Location: Beach, restaurants, shopping, bus station, ferry
Traditional hotel, Hacienda style. Big room, fantastic architectural details.
Comment from Hotel Management
Feb 17, 2018 by Paulina, Hotel Management
Hola, Thank you so much for your comments
3 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, mb

Simple facilities. Clean and affordable.

Posted Feb 14, 2018
Pros: Old Style hotel.
Cons: Breakfast at the hotel instead of 4 blocks away.
Great hotel close to 5th ave. Clean and quiet. The free breakfast 4 blocks away at the sister hotel is a bit meagre. Toast & coffee. Eat at the restaurant in the hotel, much better.
Comment from Hotel Management
Feb 15, 2018 by Paulina, Hotel Management
Thank you so much
5 out of 5
Recommended
for Everyone
by A verified traveler from Winkler, Manitoba, Canada

Wonderfull stay

Posted Feb 3, 2018
Cons: Chairs in my room should be replaced
Nice Hotel,great location which is close to everything, one block to beach and bus depot. Very clean room,with avery nice comfortable bed. Great staff always friendly, and just do the extra things for you ,with a cheerful attitude and all speak English well. A great breakfast was included. I will recommend this place to my friends, and stay there again. If I ever return.
Comment from Hotel Management
Feb 6, 2018 by Paulina, Hotel Management
Hola ! Thank you so much for your comments. We look forward to hosting you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good stay for price

Posted Dec 19, 2017
Clean and cheap. Noisy corridor, but good place for an overnight stay
Comment from Hotel Management
Dec 22, 2017 by Paulina, Hotel Management
Thank you for your comments
3 out of 5
by A verified traveler

Great location and decor but they need new beds!

Posted Nov 1, 2017
Bed was uncomfortable- not good for much needed rest after a day at the beach.
Comment from Hotel Management
Nov 3, 2017 by Paulina, Hotel Management
Thakn you so much for your comments
5 out of 5
by A verified traveler

Convenient and close to bus station

Posted Oct 24, 2017 on Hotels
Very nice in general. The continental breakfast just enough to keep you going until lunch time.
Comment from Hotel Management
Nov 9, 2017 by Paulina, Hotel Management
Hello Thank you for your comments, we invite you to post on tripadvisor
4 out of 5
by Karen

A lovely hotel

Posted Sep 25, 2017 on Hotels
Great location. I'd stayed in other hotels all around there and this was my first time there. Very convenient to 5th Ave., Playa's main tourist street, as well as to the beach and the bus station. I had a room with an outside deck, and even while close to all of these other places, it was very quiet. I bought the breakfast which was just so-so and next time I think I'd skip that and eat elsewhere. I'd definitely stay there again. Staff was extremely helpful and courteous.
Comment from Hotel Management
Nov 6, 2017 by Paulina, Hotel Management
Thank you so much for your comments.
5 out of 5
by A verified traveler

Great Location and Value

Posted Sep 5, 2017 on Hotels
The hotel is ideally located near 5th Avenue and the bus station. The staff is very friendly and helpful.
Comment from Hotel Management
Nov 3, 2017 by Paulina, Hotel Management
Thank so much for your comments
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

great location

Posted Aug 23, 2017
Walking distance to beach, shopping, restaurants and ferry to Cozumel.
Comment from Hotel Management
Aug 26, 2017 by Paulina , reservations, Hotel Management
Thank you for your comment. We look forward to hosting you.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Peters, Mo.

Biggest room yet

Posted Aug 20, 2017
We've stayed here 3 times and room 309 was huge. Plenty of space to keep your stuff and a dining table . TV worked great and nice size fridge. The room even had a small cathedral ceiling and chandelier. Bang for your buck, it's the best place to stay in PDC. Which is why it books up all winter.