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Overview of Hotel Las Golondrinas

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Featured Image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Down comforters, in-room safe, desk, blackout drapes

Hotel Las Golondrinas

3.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationQuinta Alegría Shopping Mall4 min walk
    Popular LocationNuestra Senora del Carmen Catholic Church5 min walk
    Popular LocationCentral Square7 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Choose dates to view prices

  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Suite

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 4
    • 2 King Beds
    More details
  • Room Deluxe

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • 2-Bedroom Apartment

    Room amenities

    • Sleeps 4
    • 2 King Beds
    More details
  • Room Deluxe

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Quadruple Room Standard

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Hotel Las Golondrinas is in the city center and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Popular Location

What's nearby

  • Quinta Alegría Shopping Mall - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Central Square - 7 min walk
  • Mario Villanueva Stadium Madrid - 8 min walk
  • 3D Museum of Wonders - 8 min walk

Getting around

  • AirportCancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • The Bio & Natural — 3 min walk
  • La Ceiba de la 30 — 4 min walk
  • Nativo — 4 min walk
  • Oh Lala! — 4 min walk
  • Langosteria Maya Restaurant — 4 min walk
View in a map

About this property

Hotel Las Golondrinas

3.5-star Playa del Carmen hotel in Downtown, walk to Quinta Avenida
2 outdoor pools, a restaurant, and a children's pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. All 66 rooms offer private yards, refrigerators, and LCD TVs with cable channels. Room service, down comforters, and ceiling fans are among the other amenities available to guests.
Hotel Las Golondrinas offers 66 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MXN 100 for adults and MXN 100 for children
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Full-sized refrigerator
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Refrigerator

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.34

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 100 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 2280 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Las Golondrinas
Hotel Las Golondrinas Playa del Carmen
Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
Las Golondrinas l Carmen
Hotel Las Golondrinas Hotel
Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Hotel Las Golondrinas and receive a full refund?
Yes, Hotel Las Golondrinas offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Las Golondrinas cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Las Golondrinas?
As of Feb 27, 2021, prices found for a 1-night stay for 2 adults at Hotel Las Golondrinas on Feb 28, 2021 start from $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Las Golondrinas have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hotel Las Golondrinas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Las Golondrinas?
Hotel Las Golondrinas doesn't offer parking.
What time is check-in at Hotel Las Golondrinas?
Check-in is from 3 PM - 11 PM.
What time is check-out at Hotel Las Golondrinas?
Check-out is at noon.
Does Hotel Las Golondrinas provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 2280 per vehicle applies.
Where is Hotel Las Golondrinas located?
Located in Downtown, this hotel is within a 5-minute walk of Quinta Avenida and Nuestra Senora del Carmen Catholic Church. Playa del Carmen Main Beach and Mamitas Beach Club are also within 10 minutes.
3.7
Good
Rating 5 - Excellent. 37 out of 158 reviews
5 - Excellent 23%
Rating 4 - Good. 65 out of 158 reviews
4 - Good 41%
Rating 3 - Okay. 36 out of 158 reviews
3 - Okay 23%
Rating 2 - Poor. 10 out of 158 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 158 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was little confusing using the amenities just because the language barrier but over all a beautiful hotel. Price was very reasonable. The beds are more on the firm side. Comfortable pillows. Housecleaning daily. Close proximity to beach and shopping
Stayed 4 nights in Feb 2021

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The fridge is an okay size but I like to have a freezer too. I like the bed a lot and the towels are decent. Fan and AC work well tim..pp
Stayed 3 nights in Feb 2021

5/5 Excellent

Stayed 1 night in Sep 2020

2/5 Poor

Business traveler, Traveled with partner
Sad face IconDisliked: Cleanliness
The hotel is nice for a budget hotel. The front desk woman was extremely rude at check out. She called in the phone and told me she was up charging me $100 if I didn’t check out. I was a little over check out but $100? When I made it down to the front desk I started to pull out all the random remotes they give you. I pulled the first one out and she started demanding more remotes which were at the bottom of my pockets. I told her to just wait. I had to have enough time to get them out of my pocket. The reception area was uncomfortably hot. I open the restaurant door to check for a cooler space. Once again getting barked at by the from desk. I had to wait in the court yard for my co-workers to come back to pick me up. I guess I should be feel blessed u didn’t gave to wait in the street.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice affordable hotel near the bus station and grocery stores. This is a good hotel for an overnight in Playa.
Stayed 1 night in Jul 2019

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