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Hotel Xcaret Mexico Tierra Family Premier All Inclusive

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Beach/ocean view
8 restaurants, breakfast, lunch, and dinner served, Mexican cuisine
1 bedroom, Egyptian cotton sheets, premium bedding, free minibar
Bar (on property)
Couples treatment rooms, sauna, steam room, body treatments

Overview of Hotel Xcaret Mexico Tierra Family Premier All Inclusive

Hotel Xcaret Mexico Tierra Family Premier All Inclusive

4.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Mexico Tierra Family Premier All Inclusive is near theme parks and on the beach. Playa del Carmen Maritime Terminal and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Cenote Chaak Tun are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Cenote Santa Cruz - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • Cafeteca - 7 min drive
  • El Mercado de San Juan - 7 min drive
  • Festival Grand Buffet - 9 min drive
  • Cayuco - 7 min drive

About this property

Hotel Xcaret Mexico Tierra Family Premier All Inclusive

4.5-star luxury property near Xcaret Eco Theme Park
Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Mexico Tierra Family Premier All Inclusive provides 2 swim-up bars, 2 poolside bars, and a beach bar. This property is a great place to bask in the sun with a white sand beach, beach towels, and snorkeling. Treat yourself to a body wrap, hydrotherapy, or aromatherapy at Muluk Spa & Wellness, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Mexican cuisine and more. Yoga classes are offered at the health club; other things to do include kayaking. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • An outdoor tennis court, a ballroom, and barbecue grills
  • A TV in the lobby, a billiards/pool table, and wedding services
  • A computer station, a 24-hour front desk, and tour/ticket assistance
Room features
All 181 rooms boast comforts such as 24-hour room service and jetted bathtubs, as well as perks like premium bedding and furnished balconies.
Other amenities include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and sofa beds
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Chibalí
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian-cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P

Frequently asked questions

Does Hotel Xcaret Mexico Tierra Family Premier All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Hotel Xcaret Mexico Tierra Family Premier All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Xcaret Mexico Tierra Family Premier All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Hotel Xcaret Mexico Tierra Family Premier All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Xcaret Mexico Tierra Family Premier All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Xcaret Mexico Tierra Family Premier All Inclusive located?

Nestled on the beach, this Playa del Carmen property is just steps from Xcaret Eco Theme Park and Cenote Santa Cruz. Xplor Theme Park and Xaman Ha Aviary are also within 6 mi (10 km).

Can I cancel my reservation for free at Hotel Xcaret Mexico Tierra Family Premier All Inclusive and receive a full refund?

Yes, Hotel Xcaret Mexico Tierra Family Premier All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Xcaret Mexico Tierra Family Premier All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Hotel Xcaret Mexico Tierra Family Premier All Inclusive Reviews

Hotel Xcaret Mexico Tierra Family Premier All Inclusive Reviews

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