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Get an overview of this hotelAdults-only, all-inclusive luxury

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Perfect beach location

Iberostar Grand Hotel Paraiso All Inclusive is a beachfront hotel located on Playa Paraiso (Quintana Roo), just a few miles from Cancun, Playa del Carmen, Tulum, and the island of Cozumel.

Majestic enclave

Guests at this hotel in the heart of the Riviera Maya can enjoy access to beaches, dine at gourmet restaurants, or order from a swim-up bar after an active day.

Luxurious retreat

Suites and villas offer luxurious indoor comfort, including some with ocean views from balconies or private spa tubs. Conveniences include minibars, free WiFi, and 24-hour room service.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

Activities and facilities/equipment

Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to onsite golf course

Lessons/classes/games

  • Aerobics
  • Pilates

Hotel Amenities

Grand Hotel Paraíso, a member of The Grand Collection of Iberostar, is located on Mexico's Riviera Maya, a majestic enclave surrounded by natural beauty.

This luxury beach hotel is designed for guests 18 years and older only and is located on the Caribbean Sea coast, providing an all-inclusive experience in Playa de Paraíso.

After a relaxing day on the beach practicing water sports, guests can enjoy the hotel's saltwater swimming pool with swim-up bar, a heated indoor swimming pool with sliding roof, or a still pool.

Numerous sporting activities at the hotel include water sports, such as snorkeling, catamaran rentals, sailing, kayaking, windsurfing, and an introduction to diving (in a pool). Guests can also work out at the gym, do aerobics or play tennis, volleyball, basketball, and archery. The hotel also has a fitness room and bike rentals. Evening activities include live shows and an onsite discotheque.

  • 24-hour front desk 
  • Total number of rooms - 310 
  • Business center 
  • Concierge services 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Number of floors - 3 
  • Spa treatment room(s) 
  • Meeting rooms 
  • One meeting room 
  • Nightclub 
  • Free valet parking 
  • Porter/bellhop 
  • Number of restaurants - 6 
  • Golf course on site 
  • Tennis on site 
  • Conference center 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Free self parking 
  • Steam room 
  • Indoor pool 
  • Wedding services 
  • Gift shops or newsstand 
  • Health club 
  • Pool umbrellas 
  • Multilingual staff 
  • Poolside bar 
  • Sauna 
  • Shopping on site 
  • Garden 
  • Spa services on site 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Satellite TV service 
  • Free WiFi 
  • iPod docking station 
  • Daily housekeeping 
  • Bathrobes 
  • Jetted bathtub 
  • Slippers 
  • Desk 
  • Room service (24 hours) 
  • Pillow menu 
  • Yard 

Where to Eat

Iberostar Grand Hotel Paraiso All Inclusive offers dining at 4 restaurants and 5 bars. 24-hour room service is also available to guests.

Venezia Italian Restaurant - Serving a la carte Italian cuisine nightly from 6:30-9 PM. Reservations are required.

Haiku Japanese Restaurant - Serving a la carte Japanese cuisine nightly from 6:30-10 PM. Reservations are required.

Latelier Gourmet Restaurant - Serving a la carte local and international cuisine nightly from 6:30-10 PM. Reservations are required.

Bella Vista Buffet Restaurant - Buffet breakfast served 7-11:30 AM; Dinner buffet served 6:30-10 PM.

Toni's Surf & Turf Restaurant - Serving a la carte cuisine nightly from 6:30-10 PM. Reservations are required.

Nearby Things to Do

If the Grand Paraiso Iberostar Grand Collection deserves the sobriquet 'Hotel of hotels' it’s for having thought, from its conception, how best to offer its guests a superb selection for comfort and service, but also the time to relax, have fun and get fit.

Therefore, there are facilities to practice various sports: fitness center with machines; aerobic, gymnastics, dance, yoga, tai chi or spinning rooms; outdoor shooting facilities, archery, tennis, basketball, volleyball, beach volleyball, table tennis, darts and billiards. As for water sports: catamaran, kayak, introduction to diving in the pool, snorkeling and water polo.

On the other hand, water sports and activities such as the banana boat, boat trips, PADI diving school, jet-skiing, parasailing, sailing lessons, water skiing and windsurfing can be arranged at special prices.

The best golf of the Grand Paraíso

The Mayan ruins that surround the course inspired the designer PB Dye, who designed, between hills and grounds of varying difficulty, a golf course of exceptional dimensions (par 97).

The Iberostar Playa Paraíso Golf Club welcomes seasoned golfers and neophytes. Therefore, residents of the hotel can go out and play, hit balls on the practice field or spend time on the putting green to improve their strokes (18 holes free per person for stays of 3 and 4 nights, and two courses for stays 5 days or more, with food and beverage service included during the game; equipment separate).

Shopping

Souvenirs, fashion, media or staples are easy to find in stores that the hotel offers its guests. A small, select commercial area where you can browse, sample and purchase Mexican products as well as products from the best international companies.

The perfect place to celebrate weddings (only one per day), anniversaries, honeymoons or special banquets, Iberostar offers its guests a coordinator who will handle reservations and attend to all the details. The participants only have to concentrate on enjoying themselves.

Meeting and Conventions

The Grand Hotel Paraíso has a convention center of 4826 sq. ft., seven halls and the capacity to accommodate up to 1,200 guests, served by a team of specialists with extensive experience in organizing events. Private rooms, public address systems, screens, connections, catering, desk, we only need a list of what you need.

  • Basketball on site 
  • Volleyball on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Segway rental/tour on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Golf lessons on site 
  • Golfing on site 
  • Kayaking on site 
  • Parasailing on site 
  • Pilates classes on site 

Spa Services

Paradise Beach Resort Spa is a complex of 9.843 sq. ft., where you can enjoy various treatments and massages, Jacuzzis, solarium, sauna, Turkish and Roman baths, thalassic therapy pools and the extraordinary Temazcal of Mayan origin.

Also available to hotel guests are treatments for couples and massages by the sea. Specialized personnel, attentive service, locker rooms and personal hygiene areas, with all the necessary details, make up one of the best existing offers of relaxation in this corner of Mexico.

  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Thalassotherapy treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Hotel Name

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.


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