Playa Palms Beach Hotel

Photo gallery for Playa Palms Beach Hotel

Primary image
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas

Overview of Playa Palms Beach Hotel

Playa Palms Beach Hotel

4.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida1 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive
  • Popular LocationMaroma Beach29 min drive

Choose dates to view prices

About this area

Playa del Carmen

Playa Palms Beach Hotel is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • 3D Museum of Wonders - 6 min walk
  • Maroma Beach - 29 min drive

Restaurants

  • Dirty Martini Lounge - 2 min walk
  • Zenzi Beach club bar restaurant - 3 min walk
  • Plank - 3 min walk
  • Et Voila - 3 min walk
  • 100% Natural - 3 min walk

About this property

Playa Palms Beach Hotel

4-star beach retreat just steps from Playa del Carmen Main Beach
Along with a private beach, this hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. All 39 soundproofed rooms feature free WiFi and espresso makers. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 6 for adults and USD 6 for children
  • 1 bar

Things to do

  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Outdoors

  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 6 for adults and USD 6 for children (approximately)
  • Airport shuttle fee: USD 79.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Beach Hotel Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 474 out of 989 reviews
5 - Excellent 48%
Rating 4 - Good. 320 out of 989 reviews
4 - Good 32%
Rating 3 - Okay. 101 out of 989 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 54 out of 989 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at this hotel in April, and here are my thoughts: 1) the location is great, on a quiet street and 1-2 short blocks from the restaurants and bars and everything, and about 15 minute walk from the local Walmart. 2) the rooms were a bit disappointing to me, i noticed some dirt spots on the walls, ceilings, mirrors. They do have a small kitchenette as part of the room. First floor (garden view) rooms are to be avoided (no balcony, no privacy). Second floor rooms and up do have balconies, which are nice. 3) the staff are helpful, have a good attitude, and work to make your stay better. Thank you for that. 4) the beach is gone (dirty/seaweed water there). There are about 10 beach loungers to sunbathe, but to swim you gotta walk about 5 minutes to the nearest public beach (again, great location). 5) breakfast is ok, but it s not always on time and the birds, if you decide to eat it outside, will want to get a bite too. Plus you have to use the utensils that are in the drawers in the kitchenette area, and i dont like that. 6) the pool looks like it's for decoration only (too small). Never wanted to swim there and never saw anyone else swim there. 7) There was some renovation/repair work being done almost every day, sometimes as early as 7 am. Not good. Overall, not a bad place, but im not sure i would go there again. May be if it was cheaper (paid over 110 per night) Thanks for reading, hope it helps.
Stayed 6 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that we had known that breakfast was only included if we purchased directly from the hotel. Otherwise our stay was perfect.
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice resort , great Staff and care from employees Walking distance to all.! Great breakfast.!! Not much of a beach but not their fault.!
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Good people.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right on the beach. Clean and comfortable room. Close to all the restaurants and shops. Staff were friendly and helpful. Would stay there again.
Stayed 2 nights in Apr 2022