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Playa Palms Beach Hotel

Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas
Private beach, white sand, beach umbrellas, beach towels
Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes
Apartment, 1 Bedroom, Partial Sea View | View from room
Ocean Front Studio | Private kitchenette | Fridge, microwave, stovetop, espresso maker

Overview of Playa Palms Beach Hotel

Playa Palms Beach Hotel

4.0 star property
8.2 out of 10 Very Good
8.2/10 Very Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach3 min walk
  • Popular LocationMamitas Beach6 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal12 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)17 min walk

Room options

About this area

Playa del Carmen

Playa Palms Beach Hotel is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
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Map

What's nearby

  • Playa del Carmen Main Beach - 3 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • 3D Museum of Wonders - 6 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Sonora Prime – Playa del Carmen - 3 min walk
  • Zenzi Beach Bar & Restaurant - 3 min walk
  • Aldea Corazón - 4 min walk
  • Prana Hooka & Drinks - 2 min walk
  • La Vaquita Playa - 1 min walk

About this property

Playa Palms Beach Hotel

4-star beach retreat just steps from Playa del Carmen Main Beach
Along with a private beach, this aparthotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18 holes of golf on site
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Security system
  • Smoke detector

General

  • 2 buildings
  • 3 floors
  • 39 rooms
  • Built in 1997
  • Garden
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on May 30, 2023 start from $85.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in is from 3:00 PM - noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle Corazón and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 2 mi (3 km).

Playa Palms Beach Hotel Reviews

Playa Palms Beach Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 564 out of 1149 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 357 out of 1149 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 118 out of 1149 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 47 out of 1149 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 63 out of 1149 reviews" "
" "2 - Terrible 5%

8.8/10

Cleanliness

8.7/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities
It’s a unique property, cute. The beach is basically useless, the pool was an oversized jacuzzi but functional. Rooms were clean, strong smell outside, the staff is great, friendly, knowledgeable. Except for basic breakfast, there is no food but they do have kitchenette’s and many places within walking distance.
Stayed 2 nights in May 2023

10/10 Excellent

Dana M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing
Stayed 3 nights in May 2023

10/10 Excellent

Amira beal

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
No parking lot
Stayed 1 night in May 2023

10/10 Excellent

RENATA

Liked: Cleanliness, amenities, property conditions & facilities
Having prepared my trip in a day and stumbled upon this hotel last minute, I can confidently say that it was one of my greatest discoveries in Playa del Carmen. From the moment I arrived, my experience was fantastic. The staff were incredibly friendly, helpful, and kind throughout my stay. The hotel's location couldn't have been better - it's situated in the heart of Playa del Carmen and only a few steps away from Quinta Avenida, which made exploring the area a breeze. What I loved most about the hotel was its cleanliness, nature-filled surroundings, and relaxing ambiance. I had come to unwind and relax, and the hotel certainly delivered on that front. The pool was amazing, and it was always impeccably clean. While the beach in front of the hotel was not accessible due to boats, I found that the beach right next door and the public beach within walking distance were great alternatives. Overall, my experience was nothing short of outstanding. I wouldn't hesitate to stay at this hotel again on my next trip to Playa del Carmen. If you're looking for a well-located, clean, and relaxing hotel, I highly recommend giving this one a try!
Stayed 4 nights in Apr 2023

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place- we were able to stay right on the ocean with a two room suite. Never thought we would have a basement for the kids. Loved it there! Highly recommend it! We would love to return!
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel. All balconies have amazing view of the pool and the beach. Our 1 bedroom apartment was huge, full size kitchen, big shower, a lot of storage space, queen bed in the bedroom, a sofa that turns into bed in the living room, and another sofa where a small child could sleep in. Night guard on property!
Stayed 2 nights in Apr 2023

10/10 Excellent

Jose de jesus

Stayed 1 night in Apr 2023

8/10 Good

Caren

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel is nice and right on the water. The seaweed was pretty bad. Also the WiFi was terrible.
Stayed 1 night in Apr 2023

8/10 Good

Jaclyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
reasonable price for the location of being on the beach and right off broadway. didn’t hang around the property but was great place to stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is very beautiful and the staff is very helpful The only problem is that there is no parking by the property
Stayed 3 nights in Apr 2023

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Star Rating
4
Nearest Airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Address
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO