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Overview of Playa Palms Beach Hotel

Photo gallery

Private beach, beach umbrellas, beach towels, beach bar
Private beach, beach umbrellas, beach towels, beach bar
Private beach, beach umbrellas, beach towels, beach bar
Private beach, beach umbrellas, beach towels, beach bar
Outdoor pool, pool umbrellas

Playa Palms Beach Hotel

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Kitchen
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPlaya del Carmen Main Beach1 min walk
    Popular LocationQuinta Alegría Shopping Mall4 min walk
    Popular Location3D Museum of Wonders5 min walk
    AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive

Choose dates to view prices

  • Studio, Partial Ocean View

    4.3/5 guest room rating

    Room amenities

    • 545 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStudio, Partial Ocean View
  • Family Room

    Room amenities

    • 725 sq ft
    • Ocean view
    • Sleeps 5
    • 1 King Bed and 2 Large Twin Beds
    More detailsFamily Room
  • Ocean Front Studio

    4.3/5 guest room rating

    Room amenities

    • 526 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Queen Bed
    More detailsOcean Front Studio
  • Penthouse

    Room amenities

    • 665 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Twin Bed and 1 Queen Bed
    More detailsPenthouse
  • Apartment, 1 Bedroom, Partial Sea View

    4.2/5 guest room rating

    Room amenities

    • 675 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsApartment, 1 Bedroom, Partial Sea View
  • Studio, 1 Queen Bed, Garden View

    4/5 guest room rating

    Room amenities

    • 480 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Garden View

About this area

Playa del Carmen

Located in Playa del Carmen, Playa Palms Beach Hotel is in the city center and on a private beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • 3D Museum of Wonders - 5 min walk
  • Pier Navega - 6 min walk

Restaurants

  • 100% Natural — 3 min walk
  • Harry's — 3 min walk
  • La patrona de playa — 4 min walk
  • Bovino's — 4 min walk
  • Starbucks — 4 min walk

About this property

Playa Palms Beach Hotel

4-star beach retreat just steps from Playa del Carmen Main Beach
This hotel features a private beach, a restaurant, and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a beach bar, and a snack bar/deli are onsite. All 39 soundproofed rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5 for adults and USD 5 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Outdoors

  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 79.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Beach Hotel Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Playa Palms Beach Hotel and receive a full refund?
Yes, Playa Palms Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Playa Palms Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Playa Palms Beach Hotel?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Jan 18, 2021 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Playa Palms Beach Hotel have a pool?
Yes, this property has an outdoor pool.
Is Playa Palms Beach Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Playa Palms Beach Hotel?
This hotel doesn't offer parking.
What time is check-in at Playa Palms Beach Hotel?
Check-in is from 3:00 PM - noon.
What time is check-out at Playa Palms Beach Hotel?
Check-out is at noon.
Does Playa Palms Beach Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 79.00 per vehicle, one-way, applies.
Where is Playa Palms Beach Hotel located?
Located in Downtown, this beachfront hotel is in the city center, just steps from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach Club and Nuestra Senora del Carmen Catholic Church are also within 10 minutes.
4.2
Very Good
Rating 5 - Excellent. 481 out of 988 reviews
5 - Excellent 49%
Rating 4 - Good. 339 out of 988 reviews
4 - Good 34%
Rating 3 - Okay. 99 out of 988 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 35 out of 988 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Parking is difficult because it’s hard to find coins. Besides that there is public parking a few blocks down or always parking right in front if you find coins. We got a car but didn’t really need it. 2 minute walk to the clubs so close to all restaurants.
Stayed 4 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here! Great location, beautiful beach and staff was very nice and accommodating. We will be back!
Stayed 3 nights in Dec 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Don’t recommend, we got there they didn’t provide us breakfast as promised, vey complicated to get beach towels and they ripped us off on there exchange rates
Stayed 4 nights in Dec 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect compliment to Playa - balconies that open to the beach, pool that divides the rooms, perfect location and vibe
Stayed 1 night in Dec 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Room clearly had the smell of mood. When I wanted to check out a night early they wouldn’t refund me but I still had to leave because of the smell. Would not recommend.
Stayed 1 night in Dec 2020

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