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Expedia Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Select Club, King Bed with Sofabed and Jetted Tub
441 square feet
1 King Bed 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Superior Select Club 2 Double Beds or 1 King Bed
420 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub
667 square feet
1 King Bed 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Adults-only beach property

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

Location

Located in Playa del Carmen, this beachfront property is in the city center and within 3 mi (5 km) of Quinta Avenida, Mamitas Beach Club, and Guadalupe Church. El Camaleon Mayakoba Golf Course and Central Square are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Sandos Caracol Select Club Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.

Room Amenities

All 218 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include balconies, iPod docks, and 24-hour room service.

Languages Spoken

  • English

Show all languages

Sandos Caracol Select Club Adults Only - All Inclusive

Carretera Chetumal Pto Juarez, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • All available beverages included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

Sandos Caracol Select Club Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sandos Caracol Select Club Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, outdoor tennis courts, and a health club. Complimentary self parking is available on site.

Sandos Caracol Select Club Adults Only - All Inclusive has designated areas for smoking.

  • Express check-in
  • Waterslide
  • Number of outdoor pools - 3
  • Number of spa tubs - 3
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 218
  • Number of floors - 3
  • Number of buildings/towers - 16
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 10
  • Number of poolside bars - 2
  • Full-service spa
  • Free water park access
  • Beach umbrellas
  • Swim-up bar
  • Billiards or pool table
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Year Built - 2006
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Health club
  • Nightclub
  • Spa services on site
  • Number of restaurants - 10
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Sandos Caracol Select Club Adults Only - All Inclusive offers 218 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Slippers
  • Shower only
  • iPod docking station
  • Wheelchair accessible
  • Balcony
  • Minibar (stocked, free items)

Where to Eat

Sandos Caracol Select Club Adults Only - All Inclusive has 10 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at noon

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 20 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Sandos Caracol Eco Resort Spa Adults Only All Inclusive
  • Sandos Caracol Eco Inclusive
  • Sandos Caracol Eco-Resort Adults Only All Inclusive
  • Sandos Caracol Eco Select Club
  • Sandos Caracol Eco Select Club Playa del Carmen
  • Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
  • Sandos Caracol Select Club Adults All Inclusive
  • Sandos Caracol Eco Resort Select Club All Inclusive

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Guests under 18 years old are not permitted at this adults-only property.

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