Get an overview of this hotelFamily-friendly Playa del Carmen resort in Maroma with full-service spa

Location

This family-friendly resort is located in Playa del Carmen (Maroma), close to Maroma Beach. Area attractions also include Tres Rios Ecopark.

Resort Features

This resort features a full-service spa, a golf course, and a restaurant. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 663 rooms provide conveniences like sofa beds and sitting areas, plus balconies and 24-hour room service. Cable TV, separate bathtubs and showers, and free local calls are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Grand Mayan Riviera Maya Resort features a golf course and an outdoor pool. The resort offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with high-speed wireless Internet access (surcharge).

Business-related amenities consist of a business center and a meeting room. This family-friendly resort also offers a health club, a sauna, and spa services. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Total number of rooms - 663 
  • Babysitting or childcare 
  • Golf course on site 
  • Tennis on site 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Garden 
  • WiFi (surcharge) 
  • Children's club 
  • Business center 
  • Snack bar/deli 
  • Turkish bath/Hammam 
  • One meeting room 
  • Area shuttle (surcharge) 
  • Concierge services 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Wedding services 

Internet

Available in some public areas: Wireless internet access (MXN 70 per 60 minutes surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Phone 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • In-room childcare (surcharge) 
  • In-room climate control (air conditioning) 
  • Designer toiletries 
  • Desk 
  • Free local calls 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Iron/ironing board 
  • Patio 
  • In-room massage available 
  • Room service 
  • Premium TV channels 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Sofa bed 
  • Turndown service 
  • Room service (24 hours) 
  • Cable TV service 

Where to Eat

The Grand Mayan Riviera Maya Resort has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Things to Do

A golf course and a health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Bicycle rentals on site 
  • Golf driving range on site 
  • Golfing on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 

Spa Services

The onsite spa has massage/treatment rooms. The spa is equipped with Turkish bath/hammam.

Hotel Policies

Check-in

Check-in time starts at 5 PM

Check-out

Check-out time is 10 AM

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for wireless Internet in public areas: MXN 70 (for 60 minutes, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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