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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 1 Bedroom, Balcony
538 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Other room types
Master Suite
1184 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Adults-only Playa del Carmen property in Gonzalo Guerrero, walk to Quinta Avenida

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
24-hour front desk
Multilingual staff

Location

Located in Gonzalo Guerrero, this all-inclusive property is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach Club. Playa del Carmen Maritime Terminal and Punta Esmeralda Beach are also within 2 mi (3 km).

Resort Features

Along with 3 restaurants, this property has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 120 rooms feature comforts like premium bedding and pillow menus, while conveniences include sofa beds and sitting areas. Free WiFi and free minibar items are standard, as are flat-screen TVs with cable channels.

Languages Spoken

  • English

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The Reef 28 -All Suites - Gourmet All Inclusive - Adults only

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, QROO 77720

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
Land activities

  • Fitness facilities

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Room service during certain hours
  • Offsite tours not included

Hotel Amenities

The Reef 28 -All Suites - Gourmet All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, The Reef 28 -All Suites - Gourmet All Inclusive - Adults only features an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Onsite self parking and valet parking are complimentary.

The Reef 28 -All Suites - Gourmet All Inclusive - Adults only has designated areas for smoking.

  • Elevator/lift
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Fitness facilities
  • Full-service spa
  • Free beach shuttle
  • 24-hour front desk
  • Poolside bar
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2018
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Outdoor pool
  • Proposal/romance packages available
  • Luggage storage
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 120
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

The Reef 28 -All Suites - Gourmet All Inclusive - Adults only offers 120 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Microwave
  • Ceiling fan
  • Free local calls
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Balcony or patio
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Shower only
  • Sofa bed
  • iPod docking station
  • Minibar (stocked, free items)

Where to Eat

28 - Onsite buffet restaurant.

Asiatico - Onsite fine-dining restaurant. Open select days.

Cachito - Onsite fine-dining restaurant. Open select days.

Lobby bar - Onsite lobby lounge. Open daily.

Arriba - Onsite rooftop bar. Open daily.

Nearby Things to Do

Recreational amenities at the property include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Okom has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

Hotel Names

  • Reef 28 All Inclusive Adults All-inclusive property
  • Reef 28 All Inclusive Adults Playa del Carmen
  • Reef 28 All Inclusive Adults
  • Reef 28 All Inclusive Adults All-inclusive property
  • Reef 28 All Inclusive Adults Playa del Carmen
  • Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen
  • All-inclusive property The Reef 28 All Inclusive - Adults Only
  • The Reef 28 All Inclusive - Adults Only Playa del Carmen
  • The Reef 28 All Inclusive Adults Only
  • Reef 28 All Suites Gourmet All Inclusive Adults
  • The Reef 28 All Inclusive Adults Only
  • The Reef 28 Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

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