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The Reef Coco Beach - Optional All Inclusive

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Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor Spa Tub

Overview of The Reef Coco Beach - Optional All Inclusive

The Reef Coco Beach - Optional All Inclusive

3.5 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationQuinta Avenida6 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • Popular LocationMamitas Beach Club9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, The Reef Coco Beach - Optional All Inclusive is near theme parks and on the beach. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Playa del Carmen Main Beach. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Popular Location

What's nearby

  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 9 min walk
  • Mario Villanueva Stadium Madrid - 13 min walk
  • Playa 88 - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • El Guero Marisqueria Veracruzana — 7 min walk
  • La cueva del Chango — 7 min walk
  • La Pirata — 8 min walk
  • La Piola — 8 min walk
  • Cocotte Cita — 8 min walk

About this property

The Reef Coco Beach - Optional All Inclusive

Beach spa retreat walking distance from Quinta Avenida
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach - Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 196 rooms provide free WiFi, furnished balconies or patios, and LED TVs. Other amenities available to guests include refrigerators, free bottled water, and ceiling fans.
The Reef Coco Beach - Optional All Inclusive offers 196 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ya'ax Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • 4 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (8759 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 on site. Antigen screening for COVID-19 is available for USD 33 per person, and PCR screenings for COVID-19 is available for USD 150 per person. Guests should contact the front desk upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 290 out of 984 reviews
5 - Excellent 29%
Rating 4 - Good. 300 out of 984 reviews
4 - Good 30%
Rating 3 - Okay. 210 out of 984 reviews
3 - Okay 21%
Rating 2 - Poor. 103 out of 984 reviews
2 - Poor 10%
Rating 1 - Terrible. 81 out of 984 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being able to walk to 5th street.
Stayed 6 nights in Jun 2021

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think what's unique about the property that we didn't get to experience was the reef. There was so much seaweed you couldn't go in the ocean. Overall it was wonderful and I would return but will make sure it's not during seaweed season.
Stayed 6 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Amenities
that's not what I expected
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very difficult to work with. Tried to work with them to book directly...they were very unresponsive. We were also falsely promised many, many things..for example, we scheduled an early excursion and was told we could have continental breakfast, wouldn't let us in. We went to make reservations for the Italian. Was told we could just walk up, but once our group got ready and went up, we were told that we needed reservations and they were booked for the evening. Also, we were told that we should have sodas & water in the room but wouldn't allow us (even though as we were leaving we saw them stocking our room). They also stopped serving alcohol early (630pm) two nights and we were not informed before!!!! And limited entertainment throughout the entire week we stayed. They even lost our COVID tests hours before we had to leave!! Just a terrible experience and was very very disappointed. We went 1.5yr prior and loved it and was very upset that our family didn't get the same experience this year.
Stayed 2 nights in Jun 2021