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The resort was soooo beautiful, we loved the open spaced layout. A couple of steps into the resort and you can see the beach. The staff gave excellent customer service and accommated all our needs. The resort was also located convenientely near a local market and a block away from 5th street. Water ...
We got married at Sandos Caracol and we had an awesome time. There is so much to do you don't even have to leave the resort. The food was great, lots of choices! The room needed and upgrading. Beach is really rocky. But overall we had an amazing time!
Very nice hotel, personal staff EXCELLENT, food and beverage amaizing, the hotel must have better entertainment above all in the recreation areas such as swimming pool, the only thing that I think it is very bad is the beach area because it is very dirty and rocky.
Nice size resort not to big or crowded. Food was average, could improve in desserts though. Entertainment was average. Staff were wonderful. 10 mint walk to Calle Quinta avenida.
Wonderful resort. Great customer service. We will be back.
Nice rooms. Close to the beach. It was an okay deal for the price although it wasn't so great that we are dying to come back
I was a bit nervous coming here with the mixed the reviews, but nonetheless I could safely say that I had an amazing time! If you can, definitely look into getting the Villa; it's worth it: private pool/bar, personal concierge, special SPA deals, 24 hour free room service, etc. Special shout out ...
We had a great time at this hotel. Room was always clean, all inclusive restaurants were amazing! The drinks were always good. The only thing that wasn't the best was the beach. Nasty sandbags everywhere, the seaweed was really bad (not the hotel's fault), and the floating barrier is super ugly. ...
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