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We stayed here for 1 week with a group of 18 people for our daughters wedding and my 50th birthday. The staff was very accommodating for such a large group and made sure everything was ok for us. The resort is just beautiful. great location, very clean. very friendly staff, great food everywhere. ...
This was our second trip to Royal Hideaway and we were just as impressed with our return visit as we were during our first trip in 2016. First of all, the security is very good, we never felt unsafe. The resort is in the gated community of Playacar and the resort itself is gated and has it's own ...
The Banyan Tree Mayakoba is an Amazing hotel with exclusively villas that have their own swimming pool, a view of the mangrove that surrounds the area, and bikes to move around the compound (you can go around a golf course and to El Pueblito, a nice place for shopping and eating). Of you don´t want ...
Our experience was great. I don't think I came across any rude staff. They were all polite and very helpful. Dinners were amazing.
We went to the Hyatt for my birthday/anniversary. First let me say that Eric at reservations was the best...the check in was quick and easy; he asked throughout our check in if we had questions or if we needed anything and he smiled throughout the process. He remembered us by name during our entire ...
We had a fabulous stay at the Rosewood this past weekend. The staff goes above and beyond to accommodate every request that you could possibly think of. The first day it was slightly rainy due to the tropical storm, so the hotel provided many free activities to make up for it, including free movies ...
The hotel was more on the quieter side, which was great. If we wanted a nightlife, located a few resorts down would be the maya in which we had full access to as well. The rooms, despite having a beachfront view were mediocre. That could be said for the food as well. Wifi is free...however it is ...
It was very relaxing but a lot of fun. I would recommend this hotel overall. My one complaint would be that some of the food could be better in the actual restaurants like the Italian and Japanese themed ones but other than that it was great.
The beach itself was terrible for anyone who wants to swim in the ocean. Fishing boats tied up in front of the hotel blocking access to the water and lots of seaweed in the water.
Everything was great, I have stayed in paradisus Cancun but la Esmeralda is beyond excellent. Everything was great the service the food the room. Alberto was a very good help at family concierge. I really recommend this hotel.
Very clean. Very friendly staff. Close to beach. Always has staff encourage to get involved in activities...Beach volleyball...exercise by the ocean. If you don't like all the hubbub you can go to the adult pool that has a bar. Very quiet. Nice pool area. Buffet is not air conditioned. Restaurant's ...
Great location, everybody friendly. love animals on premises
Great customer service, clean hotel and a lot to do
The hotel is big and very clean. Rooms are big and comfortable. Food is perfect and fresh. The beach is small but enough to swim, also good for the children because no waves and is not deep.
Hotel seemed new, or very well taken care of. Food was very good for what I expect from a hotel at this price (I take an all inc. Vaca every year for 11 years now) Area for improvement, better organized activities by the pool.
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