Ratings based on 125 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

All was great !

Posted Feb 24, 2017 on Hotels
I recommended anybody to choose this hotel for their trip. As a muslim religion, they try to make us the best service as much as they can especially in breakfast and dinner time. Soo glad for their action and personality of their staffs :)
4 out of 5
for Everyone
by A verified traveler from London

Very comfortable hotel with lovely gardens

Posted Feb 22, 2017
Pros: The gardens and restaurant and the staff.
Cons: The tennis court is in bad condition and should be refurbished. There should be no charge for court use or the use of the safe.
Location: Near beach and bus stop. Walks all the way down to the dunes and up to St. Augustin.
We were very happy with most things at the Parque Tropical. We moved our room after the first night as the first one looked over the road and was noisy. No problem at all to change for Bonnie at the front desk to change it for one overlooking the pool which was spacious and very comfortable. The restaurant is excellent serves up a lovely breakfast and supper buffet. The staff are exceptional - helpful, friendly and ever smiling. We loved the way Juan Carlos the food and beverage manager carefully monitored all aspects of the restaurant and did a great meet and greet job!
5 out of 5
for Couples
by A verified traveler from Bristol

Fantastic Hotel,close to beach

Posted Nov 24, 2016
Pros: The food, the staff, the location and the gardens We both loved the chef who cooked the omelettes,meat and fish to order, she was quite a character
Cons: The motor on the fridge was always on,probably due to the warm weather, but without earplugs it kept us awake and the bed creaked loudly
Location: Close to the beach Buses and taxis around the corner Plenty of shops,eateries Far enough from the centre to be peaceful
Very impressed with every aspect of our stay. Reception staff were very friendly and helpful. Our room was spotlessly clean throughout our stay. The food was delicious with a variety of hot and cold dishes every day. The desserts were divine. We learnt some basic Spanish phrases before we traveled, and this was greatly appreciated by the staff, who in turn would practice their English with us, and also taught us a few more Spanish phrases. Complimentary slippers in the room and well stocked toiletries. Safe can be hired for 2 euros a day. there was also beach towel and bathrobe hire, which we didn't use. Fridge in room was useful, although in the heat milk only stayed fresh for 2 days. Bed was huge and very comfortable.Quilt was far too warm for us so we used the extra blankets provided instead. The hotel garden was well maintained and a pleasant atmosphere. The bar and evening entertainment were very good with a variety of acts, mainly English or multi lingual The hotel is mainly occupied by German guests,but we were never made to feel inferior and all the staff were very welcoming. We only used the pool once, as preferred the beach,but it was warm, although the sunbeds don't get full sun all day
5 out of 5
for Families
by A verified traveler from Dorset

Posted Nov 20, 2016
Pros: Rustic charm. Great choice of food. Attentive staff. Beautiful gardens.right close to beach shops and bus stop.
Cons: Well cannot do anything about the Germans... No Air conditioning or fans
Location: Nature park and Aqua park nearby. Shops and a variety of restaurants,Beach and bus station
very nice.But over run with Germans.Everything right down to brochures and TV.No chance with sunbeds, had to compete in dining room etc.They were very arrogant and quite rude. When i go to Spain i expect to feel im in Spain not Germany....
3 out of 5
by A verified traveler

You have been warned !

Posted Jul 29, 2016 on Hotels
This is a very pleasant hotel conveniently situated near to the beach. However not all rooms have air conditioning.The one I stayed in did not have and for that reason I would not stay there again.It was very unpleasant ! When booking it is not possible to tell if the room has air conditioning as no mention is made of this. I thought it was a reasonable assumption that a hotel in Gran Canaria which is hot all year round would have this facility .
5 out of 5
for Everyone
by A verified traveler

Fantastic place to stay

Posted Feb 6, 2016
Pros: Everything.
Cons: Nothing.
Location: Beach, restaurants, supermarkets.
From the minute we arrived to the minute we left, we had a fantastic time. The hotel itself is set in beautiful surroundings, with the photos not emphasising how wonderful and tropical it really is. The breakfast buffet had an excellent range, with friendly and helpful staff. This perhaps isn't the place to choose thought if you have a young family as it's a very quite resort.
Comment from Hotel Management
Feb 16, 2016 by Tania Sosa P.A Management, Hotel Management
Thank you very much for your kind words regarding our Hotel. Our first aim is to make our clients stay as pleasent as possible and we are glad you enjoyed it. We hope to see you again soon at Hotel Parque Tropical. Kind Regards,
5 out of 5
by John from Stirling

parque tropical

Posted Jan 29, 2016 on Hotels
Beach relax lounge chill met these needs
Comment from Hotel Management
Apr 16, 2016 by HotelParqueTropical, Hotel Management
Dear John, Thank you very much for posting your comment on this site. We are glad to hear the positive points you give us. We hope your stay with as were as pleasent as possible and really hope to welcome you again at Hotel Parque Tropical Kind Regards Tania Sosa P.A Management
5 out of 5
by Bengt from Knivsta

Couldn't be better

Posted Dec 6, 2015 on Hotels
Very high quality on everything at a moderate price. The setting was beautiful and the food was delicious bearing in mind that this was a hotel restaurant. The staff competent and friendly.
Comment from Hotel Management
Apr 16, 2016 by HotelParqueTropical, Hotel Management
Dear Bengt, Thank you very much for your comment. We are happy to read that the hotel, the food and the staff fulfilled your expectations. We always try to make our clients holiday as gratifying as possible. It would be a pleasure to us to welcome you again in Hotel Parque Tropical Kind Regards, Tania Sosa. P.A Management
3 out of 5
by Craig from London

Nice grounds, pool and staff

Posted Nov 12, 2015 on Hotels
Firstly, the staff here are wonderful and the grounds and pool are really lovely. This however wasn't the place for us as it was mainly for an older crowd. Playa del Ingles is not for everyone but this place is a little oasis away from it. We stayed for two days after landing late and moved on to a quieter part of the island. There are lots of sun beds and the deck at the top end is a great place to sunbathe; the beach is nice as well, it's just so built up! The clientele are mainly German with a smattering of English. The rooms are large with a big bed (well two singles pushed together) but the safe didn't work and our balcony view was a car park. The food was good and once again the staff were really nice, all seeming to enjoy their work.
Comment from Hotel Management
Apr 23, 2016 by HotelParqueTropical, Hotel Management
Dear Craig, Thank you very much for your nice words regarding our Hotel. We are sorry to hear that the room you had did not meet your expectations, we would have love to help you during your stay. We will let our staff know your kind comments about them. We really hope to welcome you again at Hotel Parque Tropical and make of your stay as pleasant as possible. Kind Regards,
5 out of 5
for Everyone
by A verified traveler from Spring Hill, FL

Absolutely marvellous accomidations

Posted Mar 4, 2015
Best atmosphere, best service, best location, best food, best staff, best of everything. Highly recommended.
Comment from Hotel Management
Feb 20, 2016 by Tania Sosa, P.A Management, Hotel Management
Dear Bryce, Thank you very much for taking your time to write your feedback. We cannot be happier to read how much you enjoyed your stay with us. Our fist aim is to make our clients stay as pleasant as possible and we are glad to know that we achieved your expectations. It would be a pleasure for us to welcome you again at Hotel Parque Tropical Kind regards,