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This hotel was better than I thought. It is a small hotel but comfortable to stay for a few days. There are 2 things that I agree with other guests. Towels are a little rough and beds are pretty firm which is not preference but it didn't bother me too much. Stuff was super attentive. Food choices ...
I loved that the hotel had several pools for the different kind of people, there was a pool with music and lots of activities for young people and there was a also a more quiet one for the older ones, with a great bar.
I would like to say it's beautiful hotel and the Diner and food was very good and entertainment was the best I like a lot I had fun but they have to take care of the bugs and mosquitoes to spray outside and inside resorts
Very charming hotel, ideal for 1 or 2 nights while arriving in Playa del Carmen. A little bit isolated but walkable to reach downtown. Coming back to the accommodation by taxi for a good price.
Friendly attentive staff. Very clean. Great safe location in a gated community but a short walk or even shorter taxi ride to downtown playa del Carmen. Resort was a good size to avoid huge crowds. They had us in the wrong room type, offered to fix it in two days when the correct room was available ...
Playacar Palace located right in heart of Playa Del Carmen... easy to walk on 5th Ave- shopping as well close to pier to take ferry over to Cozumel ! Highly recommend going over and spending day at sister hotel in Cozumel . We enjoyed our day there and was able to snorkel ! We truly enjoyed our stay ...
Beautiful resort with a great beach and pool. We were only disappointed that we had requested a king bed and had a junior suite, booked months in advance. We had 2 double beds the first 2 of 7 days, then we were given the king bed. Otherwise, everything was great. Hotel room, the staff. Beautiful ...
We go to Playa 1-2 times every year. We usually stay in one of the Riu Palaces. Had not stayed at the Mexico since the renovation. Everything was, as usual, wonderful, however we were very disappointed in the renovations. We loved the warm, rich interior which is now VERY modern, cold - and to us ...
I had a nice relaxing week stay in this place. Loved the tropical setting and beachfront with umbrellas. Recommend to take platinum upgrade for huzzle free internet and restaurants/bar access. Food was good, Italian restaurant is excellent. Also Samurai at the sister property was excellent. Service ...
This was our second visit to this resort. This resort is casual, it's no palace, or super spa, but it is perfect for a no fuss, get-away. It has the biggest, prettiest, nicest pool in all of Play Del Carmen. Seriously it's HUGE! There's good food and an an amazing variety at the buffets, but eh individual ...
This hotel is like a high end hostel except you have your own room, bathroom, closet, and t.v. It has hold appliances with old plumbing but with readily available hot water. It is 15min walk to downtown (5th avenue) and the beach. It has three resturants right near it and one grocery store ...
Everything was great. Staff is very friendly. Very professionally managed. Awesome stay. Would definitely go back and 100% recommend.
The staff were very nice. My husband and I had a great time at this Hotel. The food was really good and we met so many couples that they keep coming back to that hotel. I highly recommend it.
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