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Recently spent five nights at Riu Palace Riviera Maya. The hotel and grounds are very nice. Unfortunately, we were there when the seaweed was a problem on the beach. We had one good day but the other three days were not very nice. They did try their best to keep the beach clean. That's something ...
I stayed from April 8-12, 2018 and had a wonderful experience. My room was impecably clean, the hotel staff were friendly and accomodating, and the food and service experience was great.
Went for a destination weeding, first time in Playa del Carmen, beautiful beach and we stay for 5 days, would do a whole week to enjoy 1 day for nearby activities. Friendly staff, excellent service, food was ok but it is always hard to have such big buffets and not to drop quality. Will like to see ...
They never disappoint us 3/4 trips and we will be back my youngest was in tears please can we stay longer .
We have stayed at various Riu resorts around 8 times (Cancun, Playa, and Dominican). Big plus is that there are typically a number of Riu's in walking distance and your all inclusive allows you to visit and get drinks and lunch (except at the Palace's) We like walking the beach and checking out the ...
Hotel-Rooms-Restaurants-Beach All very clean The Staff was very friendly and professional Rooms were always clean Will definitely go back
Fantastic staff, paradise beach, close to the city, fantastic food, variety of drinks, clean, family frendly - deffinitely recommend. Will get back for sure
I enjoyed my trip on every level. The staff was friendly welcoming and courteous, the grounds of the hotel were beautiful i would recommend this hotel to anyone and i will return again.
We’re nice surprise how good the hotel was. Clean, comfortable, in good location, very convenient, good food with variety
Hotel matched pictures. Well cleaned and maintained. Access to alcohol 24 hours a day and in room bottled water provided and refilled every 2 days. Choice of 5 restaurants for dinner, good variety and flavor for breakfast and lunch buffets, staff friendly and appreciative of tips. Entertainment was ...
Overall great resort. Nice pools, beach front, food, drinks and entertainment. Only issue problem was the amount of walking. We stayed at the adults only part and it was the furthest from the beach and other main activities.
Need to walk a distance to reach the beach. But if you like a place full of vegetation, this is the place!
Good resort, good service, but you would find all the same and more in other resorts of the area. Lacking gym and bike rental. Water sport facilities are outsourced to the neighboring Royal Hideaway (both belong to the same Barceló group).
Staff was great -specially in restaurants, pool. Toilet rooms in bathrooms were a bit small though.
The resort is not as nice as the pictures on the website, basically you get what you pay for. We stayed at the Riu Palace before and this did not compare - it didn't even feel like a Riu chain at all. But again, for the price it was ok. Would not stay there again though. If you can afford it, pay ...
Was perfect for us - relatively small resort (only 60 suites), big wide beach, after we god a free upgrade - 1bdrm, 2bath, 2 balconies apartment, we loved it. First place was a standard room and it was really depressing. Staff is amazing, they take a really good care of the place, great Spa, everything ...
nice hotel good location to shopping,and the beach nice staff
Playacar is way better thn Cancún. All main atractions are closer to Playacar.
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